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Student Tech Help Desk — Assistant II
Job in
Amherst, Hampshire County, Massachusetts, 01002, USA
Listed on 2026-02-28
Listing for:
Austin Community College
Apprenticeship/Internship
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A public community college is seeking an Assistant II to provide technical support in the Computer Center. The role involves assisting students with inquiries on software applications like ACCMail and Blackboard, checking out technology, and providing customer service. The ideal candidate should have a high school diploma, previous customer service experience, and strong communication skills. This position offers a pay rate of $24.10/hour and requires engaging with students in a vibrant learning environment.
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