Group Travel Booking Specialist
Job in
Amherst, Hampshire County, Massachusetts, 01002, USA
Listed on 2026-01-27
Listing for:
HB Travels
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep, Customer Success Mgr./ CSM, Travel Industry -
Hospitality / Hotel / Catering
Event Manager / Planner, Customer Service Rep, Travel Industry
Job Description & How to Apply Below
About the job Group Travel Booking Specialist
Are you passionate about travel and excited by the idea of helping groups plan unforgettable experiences together?
We are seeking motivated, customer-focused individuals to join our team as Group Travel Booking Specialists
. In this role, you’ll help coordinate and organize group vacations, celebrations, and events—creating seamless and memorable travel experiences for clients.
- Consult with group leaders to understand travel preferences, goals, and budgets
- Plan and coordinate group trips, including flights, hotels, cruises, tours, and special events
- Manage group reservations, deposits, and final payments accurately and efficiently
- Maintain consistent communication and provide exceptional customer support throughout the booking process
- Stay up to date on destination trends, vendor group policies, and promotional offers to provide expert guidance
Strong communication and organizational skills
- Experience in customer service, sales, or hospitality preferred (travel industry experience a plus)
- Detail-oriented, self-motivated, and able to manage multiple group bookings at once
Comfortable working independently in a remote environment
Must be 18+ with reliable internet access and a dedicated workspace
What We Offer- Comprehensive training and ongoing mentorship—no prior travel experience required
Flexible scheduling with the ability to work remotely
- Opportunities to specialize in destination weddings, corporate retreats, cruises, and other group travel experiences
- Access to exclusive travel perks, discounts, and professional certifications
- Supportive and collaborative team environment focused on your success
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