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Shift supervisor, Management

Job in Ames, Story County, Iowa, 50011, USA
Listing for: BES-t Investments LLC
Full Time position
Listed on 2026-03-05
Job specializations:
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 13 - 17 USD Hourly USD 13.00 17.00 HOUR
Job Description & How to Apply Below

Tired of working for Bosses?

We train our Leaders to influence people through Trust and Credibility. Not control them and boss them around.

Our Leaders are Grown-ups! "If you want to do something you have never done, you have to BE someone you have never BEEN" Come be a part of an uncommon experience. We flip the Triangle upside-down. ? to learn about the Upside-down Triangle. Shift Supervisor Papa Murphy's Pizza

Papa Murphy's is currently recruiting an Shift Manager to lead our people the way you would want to be led. We are a leadership focused company.

Our Shift Managers starting hourly wage is between $10 and $12 plus tips. We have been averaging just over $3.00 per hour in our company. The adjusted starting wage including tips would be around $13.00 to $17.00 per hour including tips.

Coaching and Training:

As the owner of Papa Murphy's I am dedicated to training up our management staff with the best service industry leadership training academy in Iowa.

We founded The Truth and Leadership Academy () for the purpose of helping leaders get unstuck and over the hump to find their way in the service industry.

Also see:

You will receive professional one on one and group leadership development training as part of your employment with our company from an accomplished John Maxwell Certified Coach and Trainer with over 30 years of experience in the restaurant industry.

Within our 7 stores we have over 75+ years of leadership (GM or higher) experience on our staff. Leadership doesn't happen by mistake! Leaders are not born, they are developed!

Our Purpose Statement:

We exist to impact our people by inspiring personal growth.

Empowered team members create great customer experiences.

Our Core Values:
  • Trust is the foundation to leadership.
  • Modeling the right things, shapes the right behavior.
  • Equipping our people to achieve personal excellence.
  • Putting our people first through encouragement and support.

If you are interested in applying for a management position with our company please reply with your resume for consideration.

Shift Supervisor:

“You are applying for work with BES-t Investments LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

Summary Description

The Shift Supervisor is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work.

To successfully perform the Shift Supervisor role an individual must be proficient at all aspects of the Crew Member position, and able to accomplish the following, but not limited to, duties and responsibilities:

Duties and Responsibilities
  • Exhibit readiness to take responsibility of a shift by wearing a clean and wrinkle-free, uniform and showing up at the assigned time.
  • Ensure all team members are in uniform, clocked in, and at assigned work stations at assigned time.
  • Perform a walk-through of the store to ensure that the store is clean, ready, stocked, etc. for business using the “Pre-Rush” Checklist.
  • Supervise and work with team members to ensure that the store operates with proper guest service, product quality, food handling, sanitation, safety, and security guidelines.
  • Accountable for all cash handling and ensure funds are properly secured.
  • Ensure proper labor laws are adhered to including schedules and breaks.
  • Complete all opening and closing duties and all appropriate checklists.
  • Complete accurate shift and daily paperwork using the POS system.
  • Maintain adequate prepped product for the shift and if product is not available, make sure product is available including but not limited to proofed crusts.
  • Handle emergencies, guest complaints, equipment problems, product shortage, and team member problems as per the company standards and procedures.
  • Communicate any shift problems to immediate supervisor.
  • Train and develop team members on assigned shift as directed by immediate supervisor.
  • Travel to the bank to make…
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