Ticket Seller | Part-Time | ISU - Stephens Auditorium

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Ticket Seller position is primarily responsible for assisting patrons related to ticket sales, will call, digital ticketing, parking, and customer service. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner.

This role pays an hourly rate of $10.00 to $12.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until April 24, 2026.

• Opens and or closes ticket window as required.
• Know basic operations of the ticketing system.
• Courteously answer questions concerning prices, seating, and events.
• Understand seating charts and configurations of each venue.
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Handle cash and credit card transactions accurately in accordance with company policies.
• Demonstrates excellent customer service skills by responding to customer needs.
• Able to work independently and handle most box office questions without assistance.
• Knows, understands, and informs customers of the refund/exchange policy.
• Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to supervisor for audit.
• Maintain confidentiality.
• Other duties as assigned.

• Must be at least 18 years old.
• High School diploma or GED (or any equivalent combination of education and experience).
• Prior customer service experience is preferred.
• Access to reliable transportation.
• Must be able to work shifts including nights, weekends, and holidays dependent on events schedule.
• Stand and walk for four to six hours at a time.
• Ability to work independently and as part of a team.
• Can communicate effectively in English, both verbally and in writing.
• Must be comfortable multi‑tasking and working in a fast‑paced environment.
• Has ability to count money, make change accurately.
• Ability to input data into a computer to record sales transactions.
• Basic computer skills in typing, data entry, with Microsoft Office products and internet platforms.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people
, improves our
service
, and raises our
excellence
. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.