Practice Manager

About us

We are looking for an accomplished, motivated manager with exceptional interpersonal and leadership skills to join our large and friendly team.

We are a Teaching practice with 3 GP partners and a team of approximately 40 clinical and non-clinical staff, committed to delivering excellent care to our 14,500 patients. The Practice Manager will work closely with our team and has support from an assistant who assists with the finance aspects of the practice and with support from Assistant to the manager.

This role is full-time or part-time(over 4-5 days).

* THE CLOSING DATE FOR THIS ROLE IS SUBJECT TO CHANGE ANDWILL CLOSE EARLY IF SUFFICIENT APPLICATIONS ARE RECEIVED*

This role is responsible for managing the operational aspects of the practice, providing supportive leadership to the team,overseeing the smooth day-to-day running, HR functions, premises/facilities management, supporting the complaints process and ensuring regulatory compliance and experience in these areas is required.

The successful candidate will be approachable; team focussedand will promote a positive work culture and foster excellent team-working.

They will be proactive, with the ability to prioritise their workload and find solutions.

We are one of the largest of the five practices in our Primary Care Network (Mid Chiltern PCN) and have excellent working relationships with the PCN and locality and the new manager will be expected to build relationships and work collaboratively with them.

Our CQC rating is Good 2016.

To manage the daily operation of the Practice ensuring thatit provides patients with the highest possible standard of clinical care andthat all staff are supported in delivering exceptional service.

To support the partners in the strategic development of the practice to ensure the Practice continues to deliver a quality service.

Oversee all HR functions, including recruitment, training,performance management, and staff well-being.

Keep up to date with developments and changes within primary care.

Lead and coordinate projects within the practice.

Overall management of all services

Overall management of Practice finances

Manage the relationship with Practices landlord-NHS property Services

Support the practice to meet targets such as Quality and Outcomes Framework (QOF) and commissioned services.

See full job description attached.

• Literacy and numeracy skills sufficient to manage a small to medium sized business
• Educated to degree level in healthcare or business
• Leadership and or management qualification

• Experience of managing multidisciplinary teams
• Experience of HR processes, workforce planning and development
• Experience of performance management including appraisals, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects
• Experience of working in a practice management role
• NHS and primary care general practice experience
• Experience of working in a healthcare setting
• Relevant health and safety experience

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.