Transfer Evaluator & Veterans Benefits Coordinator

Job Title

Transfer Evaluator & Veterans Benefits Coordinator

Americus, Georgia

Georgia Southwestern State University is a state university serving a diverse population of students. The University values collaboration, community engagement, and emphasizes faculty, staff, and student interactions. An active student body and state‑of‑the‑art amenities enhance the learning experience on a visually appealing campus located in historic Americus.

This position coordinates the evaluation and processing of transfer credits, manages veterans benefits enrollment functions, supports student records operations, and performs other related duties as assigned.

• Evaluates transcripts to accurately apply transfer credit (40%).
• Researches other institutions, catalogs, and reviews course descriptions.
• Maintains the Banner catalog to ensure transfer equivalencies are current and up to date.
• Assists faculty and staff in resolving transfer credit issues.
• Coordinates veteran benefit‑related enrollment functions (30%).
• Provides excellent customer service to veterans and active‑duty personnel through multiple communication channels.
• Performs academic reporting responsibilities related to tuition assistance.
• Certifies enrollment through Enrollment Manager and keeps the VA informed of veteran enrollment status.
• Remains current on VA rules, benefits, and updates to the SCO Handbook.
• Assists with annual updates to the State Approving Agency (SAA) regarding new programs, program changes, and other required information.
• Maintains records for VA students and prepares documentation for VA audits.
• Reviews student enrollments to ensure compliance with degree pathways.
• Coordinates with Student Accounts regarding VA‑related services.
• Assists faculty and staff in resolving VA‑related issues.
• Performs student records functions (20%).
• Advises, registers, and communicates with incoming transient students.
• Reviews and processes out‑of‑state student waivers.
• Maintains and updates student academic records in Degree Works.
• Maintains information and downloads test scores from the Advanced Placement Portal.
• Receives and processes student test scores in Banner.
• Assists with the NCAA eligibility processes.
• Performs a variety of related duties (10%).
• Assists with reviewing Banner testing documentation for upcoming Banner upgrades within the Office of the Registrar.
• Serves as a backup for processing substitution forms.
• Serves as a backup for front office duties as needed.
• Assists with graduation audits and graduation ceremonies.
• Assists with the implementation of USG initiatives.
• Performs other related duties as assigned.

• Baccalaureate degree in a course of study related to the occupational field required.
• More than one year of related experience required.
• Knowledge of student records management principles.
• Knowledge of university graduation policies and processes.
• Knowledge of Banner and Degree Works.
• Knowledge of transfer credit course equivalencies.
• Knowledge of veterans benefits policies and procedures.
• Skill in the operation of computers and job‑related software programs.
• Skill in decision making and problem solving.
• Skill in interpersonal relations and in dealing with the public.
• Skill in oral and written communication.

Georgia Southwestern State University is an equal opportunity employer. The University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.