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Front Office Parts Ordering​/Secretary

Job in American Fork, Utah County, Utah, 84003, USA
Listing for: CSN Collision
Full Time position
Listed on 2026-03-02
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

About Us

AF Collision is a trusted, locally-owned collision repair shop serving American Fork and the surrounding area. We’re dedicated to delivering high-quality repairs and exceptional customer service. As our current Parts Coordinator is moving, we’re looking for a detail-oriented and organized individual to join our team and help keep our shop running smoothly.

Position Summary

The Parts Coordinator plays a key role in our day-to-day operations by managing the flow of parts in and out of the shop. This position requires strong organizational skills, accuracy with data entry, and a customer service mindset. Prior experience with auto parts or in a body shop environment is a plus, but not required.

Responsibilities
  • Order parts needed for repair jobs in a timely manner.
  • Receive, inspect, and distribute parts to technicians.
  • Enter invoices and maintain accurate records.
  • Handle return parts and ensure proper credits are captured.
  • Keep the parts room organized and perform regular audits.
  • Answer phones and provide professional customer service.
  • Assist estimators with walk-in customers as needed.
  • Support the team with additional shop duties as assigned.
Qualifications
  • Strong organizational skills and attention to detail.
  • Ability to multitask and manage priorities in a busy shop environment.
  • Previous experience with auto parts or in a collision/repair shop is a plus.
  • Basic computer skills (experience with shop management systems helpful).
  • Strong communication and customer service skills.
  • Reliable, self-motivated, and a team player.
Benefits
  • Competitive hourly pay ($15 – $17 to start, based on experience).
  • Full-time, steady schedule — no late nights or weekends.
  • Dental insurance
  • Health insurance
  • Paid time off (PTO)
  • Professional development assistance
  • Opportunities for growth and advancement
  • Supportive, team-oriented work environment
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