Director, Product Design; UX

This position will be remote in the United States or can be hybrid in our American Fork, UT office 2-3 days per week.

As a Product Design Director, you will lead the UI/UX design vision for all client-server applications, web, and mobile experiences across Henry Schein One’s product portfolio. You will define and champion a unified UX strategy that delivers intuitive, consistent, and delightful end-to-end experiences for customers, while building and scaling a best-in-class design organization.

As a senior leader and player‑coach, you’ll partner closely with Product, Engineering, Marketing, and other stakeholders to embed user‑centered design into how we build products – further strengthening our customer‑focused culture and reinforcing HS1’s position as an industry leader.

• Set the UX vision and strategy across HS1’s global, multi-product ecosystem, ensuring experiences are cohesive, consistent, and best‑in‑class
• Partner with product and executive leaders to align UX strategy with business priorities and create easy‑to‑learn, easy‑to‑use solutions that delight customers
• Embed UX into the product development lifecycle
  , establishing scalable processes that support discovery, design, delivery, and validation within Agile teams
• Lead with insight
  , using data, research, and direct customer engagement to guide design decisions and priorities
• Own and evolve the UX roadmap
  , balancing long‑term strategic initiatives with near‑term delivery needs
• Act as a hands‑on leader and coach
  , inspiring designers and researchers to deliver intuitive, high‑quality experiences
• Champion user‑centered design
  , partnering with Product Management on customer visits, interviews, and usability analysis
• Drive design system excellence
  , evolving global style guides, design libraries, tools, and methodologies to improve consistency and efficiency
• Collaborate with Marketing Design leadership to ensure a seamless experience from awareness and purchase through onboarding and adoption
• Build and develop a high‑performing UX organization
  , including recruiting, onboarding, coaching, performance management, and continuous professional development
• Foster a culture of learning and collaboration
  , encouraging innovation, growth, and creative excellence across the team

• Travel typically less than 25%
• Office environment with no special physical demands required

What You Will Have

• 8+ years of UX design experience, including 5+ years in UX leadership roles within cloud SaaS environments – both virtual and hybrid
• Bachelor’s Degree in a related field preferred but not required
• Proven success leading and scaling UX teams across complex, multi‑product B2B software portfolios
• Experience designing technically complex workflows and interfaces, ideally within healthcare, medical, or dental domains
• Demonstrated ability to define and execute UX strategy and partner effectively with Product, Engineering, and Marketing throughout the Agile lifecycle
• Experience creating and managing design roadmaps, while balancing strategic vision with tactical execution
• Expertise in UX/UI principles, usability research, and best practices, across web and mobile platforms
• Hands‑on experience with design systems, style guides, design libraries, and a wide range of design artifacts (journey maps, wireframes, prototypes, high‑fidelity concepts)
• A compelling portfolio that showcases data‑informed decision making and measurable impact
• Exceptional leadership, communication, and influencing skills, with the ability to engage senior leaders and navigate organizational complexity
• Excellent business acumen, including strategic planning, financial awareness, and experience delivering results through complex initiatives
• A collaborative, growth‑oriented mindset with a passion for mentorship, coaching, and continuous learning

The posted range for this position is $170,000 - $230,000 which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity,…