Manager​/Senior Manager - US Payroll

Position: Manager/ Senior Manager - US Payroll
About Us

Cognet HRO  is a leading Business Process Outsourcing Services Company providing full range of  HR and F&A  services to  US based clients , With over 17 years of rich experience in  Payroll Tax, Benefits S & HR Administration, Finance & Accounting , Sales Support .  Cog Net  has been serving the PEO, ASO, HRO and HR Technology spaces since our inception.

We help organizations extend their capabilities through simplified implementation, productivity performance measured to the minute, easy collaboration, and transparent pricing built around real time utilization. Our extensive expertise, data library, and workflow development tools accelerates the client implementation process .We have developed a deep expertise of process and technology in our Services , which allows us to rapidly deliver value to our clients.  

Cognet  has been delivering outsourced solutions to the clients around the Globe.

Job Description

Position:  Manager/ Senior Manager Payroll

Work Location:

Ambattur, Chennai

Shift:  Night Shift

Timing:  7:30 PM – 4:30 AM (Monday to Friday)

Work Mode:  Fully Onsite (No Hybrid/Remote/WFH)

Job Summary

We are seeking an experienced  US Payroll Manager  to lead and manage our payroll operations team. The ideal candidate will have strong end-to-end US payroll process knowledge, exceptional client-handling experience, and proven leadership in managing a team of 10–15 members. This is a critical, onsite-only role that requires a high level of accuracy, ownership, and stakeholder management.

Key Responsibilities

Payroll Management

Oversee complete end-to-end US payroll processing, ensuring accuracy, compliance, and timely delivery.
Monitor payroll cycles, tax updates, garnishments, deductions, benefits, and adjustments.
Ensure adherence to US federal, state, and local payroll regulations.

Team Leadership

Lead, mentor, and manage a team of 8-15 payroll associates.
Conduct regular team reviews, performance discussions, and training sessions.
Allocate work, set expectations, and ensure seamless workflow management across the team.

Client Handling & Communication

Act as the primary point of contact for US clients regarding payroll queries, escalations, and process improvements.
Build and maintain strong client relationships through consistent communication and service excellence.
Handle client calls, audits, and compliance queries with professionalism and clarity.

Process Management & Compliance

Ensure payroll processes follow standard operating procedures (SOPs) and regulatory guidelines.
Identify gaps and implement improvements for accuracy, efficiency, and compliance.
Collaborate with cross-functional teams (HR, Finance, Compliance) for issue resolution.

Required Skills & Experience

7+ years of experience in US payroll, with at least 2–3 years in a managerial role.
Strong experience handling end-to-end payroll processes.
Proven experience managing a team of 10–15 members.
Excellent client-handling, communication, and problem-solving skills.
Ability to work in night shift and handle US stakeholders effectively.
Strong knowledge of payroll compliance, tax regulations, and statutory requirements in the US.

Work Requirements

This is not a hybrid/remote/WFH position.
Mandatory 5 days onsite presence at the Ambattur, Chennai office.
Should be comfortable working in the 7:30 PM to 4:30 AM shift.

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