Milk Quality & Sanitation Technical Sales Specialist

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

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The purpose of the Milk Quality & Sanitation Technical Sales Specialist is to provide strong milk quality technical information to sales and service teams within MICRO as well as to external consultants and dairy customers. The goal is to utilize current and new technology from Micro along with new research in Teat Dips, Udder Health Management and improvements in Parlor Procedures to monitor, evaluate, and ensure the highest quality of milk is being produced within the customer’s facility.

• Spending time at a customer and potential customer’s locations monitoring and evaluating the parlor to identify items that can improve or replace to achieve the highest quality of milk.
• Providing the Dairy Sanitation Service team with results of the audit and a list of items for them to fix or replace, and assisting them when needed.
• Providing technical sales and support for dairy Sanitation Sales and Service teams and giving clear guidance to both sales and service team members on solutions and needs.
• Providing consultants with information regarding the value and technical benefits of the Micro Milk Quality management program, including Pro Control Blender, Pro Control Parlor, Dairy Chemical Mixer, and other technologies as available.
• Establishing contacts and building strong relationships with dairy consultants involved in influencing the use of Micro’s Milk Quality management program.
• Applying Micro’s Milk Quality to different milking procedures and detailing the opportunities and flexibilities of utilizing our technology to improve performance.
• Furnishing customer/Service team support for Milk Quality program implementation and continued performance.
• Coordinating comprehensive technical training and support for both Micro employees and dairy customers.
• Interacting with leadership, sales and operation teams to assist in reaching business growth goals.
• Working with dairy customers to implement new products and investigate uses for existing products within the Micro Milk Quality management program.
• Utilizing experience in dairy Sanitation to assist the Dairy Sanitation Service Team and dairy customers in using Micro’s Sanitation products.
• Presenting technical information to sales & operation teams to increase Company knowledge of opportunities in dairies.
• Troubleshooting issues with Milk Quality at the customer’s location.
• Delivering information to the Leadership team on any new opportunities for Dairy Sanitation use in dairies.
• Providing knowledge/training for the PDSR team on similarities/differences of various Dairy Sanitation products.
• Developing and overseeing training programs and technical presentations for Dairy Sanitation Service and Sales teams, dairy customers, consultants and internal teams.
• Educating the PDSR team on Dairy Sanitation product use by detailing their application and the resulting value for the customer.
• Working closely with the Dairy Sanitation Service and Dairy Install teams to identify, evaluate and implement new Dairy Sanitation products for dairy customers.
• Educating dairy PDSR/OSR teams on basic dairy Sanitation concepts.
• Developing and monitoring dairy specific KPI’s for the evaluation and improvement of technologies and programs.

• A minimum of 5 years’ experience in Dairy Sanitation/Milk Quality specifically in the dairy industry.

• Associates degree preferred.

• Strong communication skills.
• Experience assessing milking equipment systems at the dairy.
• Ability to organize, train and communicate a team approach to understanding goals and executing on the plan.
• Broad knowledge of Dairy Sanitation products for dairies and a strong understanding of Milk Quality troubleshooting.
• Proven sales experience in the dairy industry.
• Bilingual a plus, but not mandatory.
• Travel will be required…