Front Desk Attendant

Front Desk Attendant

Texas Tech University Health Sciences Center (TTUHSC) is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other institution in the state, conferring 24.2% of all degrees and certificates awarded from health‑related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond.

Performs routine manual and/or clerical work in a related area. Work may involve strenuous physical activity and/or exposure to the outdoors. Work is performed under supervision and is evaluated through observation and results obtained.

• Responsible for greeting patients and visitors warmly and professionally.
• Answer phone calls.
• Maintain confidentiality of patient information in accordance with HIPAA guidelines.
• Keep the front desk and waiting area clean, organized, and welcoming.
• Complete annual HIPAA & TTUHSC Institutional Compliance trainings.
• Other duties assigned as needed by supervisor.

Ability to read and write equivalent to completion of the 10th grade plus one year experience.

• Familiarity with electronic health record (EHR) systems and appointment‑scheduling software.
• Excellent verbal and written communication skills for interacting with patients and staff. Strong organizational skills with attention to detail.
• Ability to maintain patient confidentiality and follow HIPAA regulations.
• Problem‑solving skills to handle patient concerns or issues. Team‑oriented mindset with the ability to collaborate effectively with medical staff.

• Strong customer service skills with the ability to remain calm and professional.
• Experience in a medical office or similar environment preferred. Proficiency with office software and scheduling systems.
• Ability to multitask in a fast‑paced environment. Reliable, professional, and patient‑focused demeanor.
• Understanding of patient confidentiality and HIPAA compliance. Responsible for assisting patients and visitors in the completion of Release of Information forms.

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full‑time team members.
• Paid Time Off – Including holidays, vacation, sick leave and more.
• Retirement Plans.
• Wellness Programs.
• Certified Mother‑Friendly Workplace.
• Opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives.
• Special membership rates at local gyms and golf courses, access to state‑of‑the‑art software and facilities, and discounts on travel, technology, entertainment and more.

• Job Type: Part Time
• Pay Basis: Hourly
• Pay Grade: $15.00–$15.00
• Pay Statement: Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
  4.ttuhsc.edu/payplan.
• Grant Funded: No
• Travel Required: None
• Shift: Day
• Schedule Details: M–F 12:00pm – 5:00pm
• Research Laboratory: No

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees.

To view this report, visit the TTUHSC Clery Act website at https://(Use the "Apply for this Job" box below)..