Case Manager

Employee Benefits

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

• Functional
  
  Title:
  
  Case Manager
• Job Title:
  
  Social Worker II
• Agency:
  Dept of State Health Services
• Department:
  Region 1
• Posting Number:
  10837
• Closing Date:
  01/28/2026
• Posting Audience:
  Internal and External
• Occupational Category:
  Community and Social Services
• Salary Group:
  TEXAS-B-19
• Salary Range: $4,020.33-$6,335.66
• Pay Frequency:
  Monthly
• Shift:
  Day
• Additional Shift:
• Telework:
  Not Eligible for Telework
• Travel:
  Up to 60%
• Regular/Temporary-upload:
  Regular
• Full Time/Part Time:
  Full time
• FLSA Exempt/Non-Exempt:
  Nonexempt
• Facility
  
  Location:
• Job Location City:
  AMARILLO
• Job Location Address:
  3407 PONY EXPRESS WAY
• Other Locations:
• MOS Codes: ,230X,42SX,4C0X1,68X,73A,HM

Under the supervision of the Specialized Health and Social Services (SHSS) program supervisor. Provides complex and comprehensive public health social work and case management services for children with special health care needs and their families and children and high-risk pregnant women who receive services or are seeking services from local, state, and federal programs. Conduct hateful personal care services and community first choice assessments and reassessments.

Provides information and referral services to families and the community. Conducts presentations and communicates program services to consumers/public in a positive and accurate manner. Provides training, consultation and technical assistance to program contractors and program providers as needed. Attends team and professional development training including staff meetings. Works as a team member. Works under minimum supervision with considerable latitude for the use of initiative and independent judgment.

Completes administrative duties and monthly reports. Attends work on a regular and predictable schedule in accordance with agency leave policy. Employee actively participates and/or serves in a supporting role to meet the agency’s obligations for disaster response and/or recovery or continuity of operations (COOP ст activation).

45% Case Management Functions:

• Conducts home visits for comprehensive assessment of home environment, psychosocial, economic, and special medical needs of the child and family.
• Provides case management services for families in the Children with Special Health Care Needs Services Program (CSHCN-SP), Birth Defects Epidemiology and Surveillance pilot project (BDES), Newborn Screening (NBS), Newborn Hearing Screening (NBHS), Childhood Lead Poisoning Prevention Program (CLPPP), Personal Care Services and Community First Choice (PCS/CFC), Children's Health Insurance Program (CHIP), Child Protective Services (C saam) (CPS)/Foster Care and Case Management for Children and Pregnant Women (CPW) programs.
• Following program guidelines, provides comprehensive case management services including the Intake, Family Needs Assessment, Service Plan, and Follow-up services.
• Assesses and refers children for other medical services, coordinates services with various Medicaid programs and/or the local Intellectual and Developmental Disability Authority.
• Responsible for professional communication and ongoing coordination of services with primary care physicians and other medical providers.
• Assists families with the eligibility determination process for CSHCN-SP.
• Attends and advocates for clients at Admission Review and Dismissal and/or other educational meetings held by public schools.
• Provides information and referral services, linkage to community resources, family supports, advocacy, and service coordination.
• Serves as a liaison between clients and various service providers.
• Assists families with application or reapplication for other appropriate federal, state and community services.
• Maintains case record documentation and confidentiality according to HIPAA and state guidelines.
• Utilizes database and software for record…