MC Patient Services Specialist

MC Patient Services Specialist

Texas Tech University Health Sciences Center

Join us as we change the future of health care. Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research.

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department.

Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

• Accumulate and distribute information for lay‑ins and reminders. This includes checking and updating charts as well as updating electronic medical record.
• Monitor the completion of related documentation. Report changes in information to necessary departments following treatment decisions.
• Manage Mental Health Caseload reminders in Electronic Medical Records (EMR).
• Create reminders for sick call and referral upon disposition.
• Responsible for accurate time clock usage according to procedure.
• Schedule patients for appointments.
• Other duties as assigned or delegated by supervisor.

Other duties as assigned.

One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full‑time team members.
• Paid Time Off – Including holidays, vacation, sick leave and more.
• Retirement Plans.
• Wellness Programs.
• Certified Mother‑Friendly Workplace.

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state‑of‑the‑art software and facilities, and discounts on travel, technology, entertainment and more.

Full Time

Hourly

15

36

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

No

None

Day

Monday thru Friday

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees.

To view this report, visit the TTUHSC Clery Act website at https://(Use the "Apply for this Job" box below)..