Client Contribution Services Associate

Overview

Who We Are

At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

We Align To a Set Of Values That Are The Core Pillars That Define Our Culture And Help Bring Our Brand Purpose To Life

• We are stronger as one:
  We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
• We deliver on commitments:
  We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate:
  We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive:
  We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Corebridge Financial makes a tremendous difference in people’s lives. We help people plan to protect the future they envision and make decisions during the most difficult moments through the solutions and services we provide. Corebridge Financial brings together a broad portfolio of retirement, life, and institutional products offered through an extensive distribution network. With our customer-focused service, breadth of product expertise, deep distribution relationships, and world-class team of talented employees who are passionate about what they do, we provide solutions for a brighter future.

As a Client Contribution Services Associate, you will be on the “front line” providing an exceptional customer service experience for our group clients and financial advisors.

About The Role

• Primary point of contact for client groups and account managers to resolve any payroll submission issues and ensuring timely follow-up for accurate and complete payroll processing.
• Review/process electronic payroll remittance files along with pulling daily wires and checks for deposit set up and completing the contributions processing.
• Learning agility is required to understand the various bill generation times and various file layouts.
• Be passionately curious while researching appropriate solutions for our internal and external customers.
• Enjoy helping others. You will be assisting our clients with a variety of different complex transactions. You are aware and have a deep understanding that Corebridge Financial provides a customer service experience that is industry leading.
• Excel at analyzing large volumes of data with an extreme attention to detail to ensure compliance and quality.
• Strive to meet production and quality goals by processing transactions timely and accurately.
• Communicate with different Corebridge Financial departments to ensure information is being processed accurately is essential for success.

• High School Diploma or GED from an accredited institution required/college degree preferred.
• Ability to work successfully in a structured fast paced team environment.
• Excellent communication skills, both oral and written.
• Proficient with MS Office and strong professional typing skills required. Strong Excel skills ability to sort data, filters, and formatting cells.
• Ability to learn new software applications, open to experimentation with digital tools, ability to use dual monitors, and researching with an analytical and curious.

This position is based in Corebridge Financial’s Amarillo, TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.

#HYBRID

At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.

• Health and Wellness:
  We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings:
  We offer retirement benefits options, which vary by location.…