Teller, Finance & Banking

Position: Teller I

Amarillo – Soncy Branch
3423 Soncy Rd
Amarillo, TX 79119, USA

ESSENTIAL DUTIES AND RESPONSIBILITIES

Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers (15% of time).

Sets up, closes, and balances teller station (10% of time).

Records sales of monetary instruments (5% of time).

Assists customers with inquiries in person or by telephone (10% of time).

Maintains neat and well‑stocked teller area (5% of time).

Cross‑sells bank products and services (5% of time).

Follows limits established for protection of customer accounts and bank safety and soundness (5% of time).

Adheres to bank policies and procedures (5% of time).

Lifts coin bags up to 50 lbs. (5% of time).

Assists with balancing Vault, ATM, Night Drop, and Coin Machine (5% of time).

Assists with proper scanning of bank documents and proof work (5% of time).

Exercise judgment when applying holds and making check‑cash decisions (10% of time).

Cross‑train to open basic new consumer accounts (5% of time).

Adheres to work schedule, with flexible availability (5% of time).

Maintains positive, friendly, and professional attitude and appearance (5% of time).

May be required to work an alternative location within the region or market (as needed).

Must work in a constant state of alertness and in a safe manner (daily).

Completes required BSA/AML training and other compliance training as assigned (quarterly).

Performs any other related duties as required or assigned.

QUALIFICATIONS

Education and Experience

Mental alertness and adaptability to office and field area work routines. Equivalent to four years of high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0‑6 months related experience and/or training, or an equivalent combination of education and experience.

Communication Skills

Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, general public, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

Critical Thinking Skills

Ability to use common sense to carry out simple multi‑step instructions. Ability to handle standardized situations with limited variables.

Required Certificates, Licenses, Registrations

None

Preferred Certificates, Licenses, Registrations

Not indicated.

Software Skills Required

None specified.

Working Conditions

Periodically exposed to noise, intermittent standing, walking, pushing, carrying, or lifting; none are present to the extent of being disagreeable.

Environmental Conditions

The following work environment characteristics are representative of those an employee encounters while performing essential functions: noise level is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities

Semi‑repetitive, low physical. Requires periods of concentration and varied time cycles. Employee must continuously talk or hear; regularly stand, walk, sit; use hands to finger, handle, or feel; reach with hands and arms; frequently stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision required: close vision.

Additional Information

• High school diploma or general education degree (GED).
• Effective communication in person‑to‑person and small group situations.
• Basic math skills and 10‑key proficiency.
• Cash handling experience in a business environment.
• Maintain a positive, friendly, and professional attitude and appearance.
• May be required to work an alternative location within the region or market.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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