Project Scheduler

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Project Scheduler / Dispatcher. In this position, you will be making a difference every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone great on the phone, keeps calm in high-activity situations, has excellent customer service skills, and is a serious multi-tasker. You'll thrive in this work environment if you are self-motivated and have superb interpersonal skills. Our idea of the ultimate candidate is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations?

Then you may be our perfect hero
!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow.

• Receive and dispatch lead calls and job referrals
• Perform detailed and accurate data entry, including analyzing dispatch reports
• Coordinate crew and job scheduling
• Receive general phone calls and greet visitors
• Assist other departments as needed

• 2+ years of administrative or office-related experience
• Customer service experience, quality assurance, and scheduling a plus
• Experience in service industry environment a plus
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Ability to learn new software, including Xactimate® and proprietary software
• Minimum of HSD/GED preferred
• Must be a part of the on‑call rotation
• Must be able to work after hours and weekends during major storm events
• Ability to complete a background check subject to applicable law

• 40 hours/week, flexible to work overtime when required
• Vary between 8 a.m. and 5 p.m.

Competitive pay based on experience.

Compensation: $16.00 - $18.00 per hour

SERVPRO of Amarillo is an EOE M/F/D/V employer.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are committed to helping you build a long and successful career by paying for the classes and certifications you need to help you advance your career. Our base positions start with competitive pay, and we lay down a career advancement road you can take at your pace to advance within our company. Most of our technicians receive a pay raise in just three months, and all of our team members are eligible for health benefits, overtime, bonuses, and more.

We pay for the training and certifications you need to advance your career.

Healthcare Benefits

Healthcare benefits are offered to all team members.

Paid Time Off

Paid days off increase every additional year you are with our team.

Stability & Growth

Overtime Pay at 1.5x Rate

Overtime hours are available with 1.5X pay.

Receive a bonus for each after‑hours dispatch.

Travel

Travel to storm‑impacted communities to help them rebuild.

Make a Difference

Help people get through a difficult time in their lives.

Each SERVPRO® Franchise is Independently Owned and Operated.