Customer Service Representative 2nd Shift

Join a TEAM that Values YOU!!!

1-800-Plumber +Air & Electric is looking for a hard-driven career focused Customer Service Representative.

• Birthday paid day off
• Profit Sharing
• Family environment
• $100 Boot Certificate (Cavenders, Red Wing or Work Boot)
• Weekly team meetings
• Discounted services as an employee
• Free Classic Home Guard membership

• Our employees must win!
• Our customers must win!
• Our company must win!

You want to work for us because we offer a new career that you’ll love, with:

• Great benefits
• Great opportunity
• Growth potential (We grow every year, which means we’re looking for future managers!)
• Continual training & education
• Personal satisfaction doing a job you will love

The CSR supports the day-to-day operations of the company and is the primary point of contact for customers. The CSR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CSR will work diligently to solve the problem and satisfy the customers. As part of this responsibility, the CSR will develop and manage reports, make outbound calls to customers scheduling inspections, and interact with field personnel to schedule calls efficiently.

A successful CSR must have the ability to function as a part of a team and be able to think creatively and critically.

• Health Insurance
• Dental/Vision
• Retirement Plan
• PTO
• Paid sick/Snow days
• Paid Holidays
• Paid training
• Birthday off with pay

• Strong knowledge of Microsoft Excel and Word
• Must be a critical thinker with strong English composition skills
• Telephone etiquette and working knowledge of email systems

If you’re interested in joining and you think you’re a good fit, please apply. We look forward to talking with you and getting to know you better to ensure an ideal fit for both sides.