Learning and Development Representative

The Learning and Development Representative will assume, but not be limited to, the following responsibilities:

• Conducts new employee onboarding sessions, including use of computers and software applications.
• Assists in designing training manuals and related materials, training classes, and training procedures.
• Assists with the facilitation of training sessions and developmental programs to help credit union personnel become proficient and knowledgeable.
• Tracks the progress of employee training through routine tests, observation, and feedback from leaders.
• Assists with creating relevant surveys that help evaluate the effectiveness of training. Gathers and monitors participants' feedback while evaluating the effectiveness of training format and content
• Maintain and manage the Learning Management System (LMS).

The successful candidate will possess the following education, knowledge and skillsets:

• Two-year college degree, or completion of a specialized certification preferred.
• One to two years of related experience in an organizational development, training, or teaching environment.
• One to two years of experience in the finance industry, especially in the areas of branch operations, member service, and sales.
• Excellent communications skills with demonstrated ability to correspond with all levels of staff, members, and general public.
• Knowledge of training systems, methods, and resources including Computer Based Training, eLearning, classroom training, self-study, and small/large group training.

We provide competitive compensation and benefits package that includes:

• Health, dental, and vision plans
• 401(k) plan
• Life insurance
• Paid Time Off (PTO) Plan
• Paid holidays
• Tuition Reimbursement

EOE