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Director of Customer Service: Lead CX & Ops Excellence

Job in Alsip, Cook County, Illinois, 60803, USA
Listing for: Accord Carton
Full Time position
Listed on 2026-01-13
Job specializations:
  • Management
    Account Manager, Client Relationship Manager
  • Customer Service/HelpDesk
    Account Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 90000 USD Yearly USD 90000.00 YEAR
Job Description & How to Apply Below
A leading packaging manufacturer in Alsip, Illinois is seeking a Director of Customer Service to spearhead customer experience initiatives. In this key role, you will lead a talented team of Customer Account Managers, collaborate across multiple departments, and drive service innovations. The ideal candidate has over five years of managerial experience in customer service, strategic planning skills, and a strong grasp of manufacturing operations.

This full-time position offers a starting salary of $90,000 and a robust benefits package.
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