Sales Development Representative; SDR

Overview

Agilysys (NASDAQ: AGYS) is a SaaS technology leader transforming the hospitality industry. Our cloud-based platform powers leading hotels, resorts, casinos, and restaurants — helping them deliver seamless operations and unforgettable guest experiences. We’re a team of innovators and problem-solvers bringing the art of hospitality into the digital age through technology that connects people, simplifies complexity, and drives smarter decisions. Headquartered in Alpharetta, GA, with offices across North America, APAC and EMEA, we’re shaping the future of hospitality tech.

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What you’ll do

• Execute targeted outbound prospecting campaigns via phone, email, and Linked In to build and maintain a robust 3–4x sales pipeline.

• Convert inbound leads through consultative discovery and value-based selling.

• Deliver engaging product demonstrations and present tailored solutions that address client needs.

• Manage the complete sales cycle—from prospecting and discovery through contract negotiation and close.

• Collaborate closely with sales engineering, product management, and implementation teams to ensure client success.

• This role is based out of our Alpharetta, GA office and requires onsite presence.

• Engage with key stakeholders across hotels and restaurants to understand their strategic objectives.

• Provide competitive intelligence and actionable customer feedback to influence product development.

• Represent Agilysys at industry trade shows, events, and conferences.

• Partner with marketing to refine messaging, improve campaigns, and generate qualified opportunities.

Essential Experience

• Minimum 3 years of software sales experience with a proven record of consistently exceeding quota, ideally within the hospitality sector.

• Proven expertise in outbound prospecting and closing net-new business.

• Skilled in consultative, value-based selling approaches.

• Technical proficiency to confidently deliver product demonstrations.

• Strong organizational, prioritization, and time management skills.

Bonus Qualifications

• Experience in the hospitality industry (restaurants, hotels, or resorts).

• Proficiency with Salesforce CRM.

• Familiarity with Connect And Sell  or similar outbound sales acceleration tools.