Member Assist Cart Attendant

Join to apply for the Member Assist Cart Attendant role at Sam's Club

$16.00/hr - $23.00/hr

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot, helping members with their purchases, and ensuring carts are ready and available.

You will also assist our members by helping them load their vehicles and support creating a great member experience. You are on the go and on your feet, rain or shine.

• Thrive in fast-paced environments
• Are a multi-tasker at heart
• Keep member satisfaction as your top priority
• Can stand for long periods while assisting members quickly and accurately
• Are a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service across the club as needed, answering questions
• Maintaining a clean, neat, and member-ready area

Ensures club pickup orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options; ensures items are selected and packaged according to company policies; ensures items are dispensed when members arrive for pickup; resolves member issues and concerns; and promotes the company’s products and services.

Maintains safety of facility according to company policies by conducting safety sweeps; follows procedures for handling merchandise; and reports unsafe situations to facility management.

Provides member service by acknowledging the member and identifying needs; assists with purchasing decisions and payments according to policies; uses cash registers; locates and organizes merchandise; zones designated areas; resolves member issues; promotes products and services; maintains availability of carts/flatbeds; assists with transporting items; and maintains parking lot cleanliness.

Complies with company policies, procedures, and standards of ethics and integrity; uses Open Door Policy; and applies these in executing business processes.

Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, co-workers, customers, and partners; identifies priorities and deadlines; communicates progress; and learns from feedback.

At Sam’s Club, we offer competitive pay and performance-based bonus awards along with other benefits.

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO may be used for vacation, sick leave, holidays, or other purposes. Eligibility and amount depend on job classification and length of employment.
• Other benefits include short-term and long-term disability, discounts, Military Leave Pay, and more

Live Better U is a company-paid education benefit program for associates. Programs range from high school completion to bachelor’s degrees, with tuition, books, and fees paid by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Minimum Qualifications — Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications — Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service

Primary

Location:

10600 Davis Dr, Alpharetta, GA , United States of America

Part-time

Management and Manufacturing

Industries:
Retail

Note:

The hourly wage range and benefits are subject to change and coverage per company policy.