Senior Facilities Manager, on-site

Senior Facilities Manager, on-site

Ready to lead with impact?

Join CBRE as a Senior Facilities Manager, where you'll play a critical role in overseeing a portfolio of approximately 28 facilities, all of which are office environments. This role will support one of our clients in the financial sector and offers the opportunity to sit onsite in Alpharetta, GA;
Boston, MA;
New York, NY;
Washington DC or Baltimore, MD, while managing the remaining locations remotely.

This is more than a traditional facilities role—it's a chance to drive operational excellence across a geographically diverse portfolio while delivering top-tier service to our client. In this position, you’ll oversee the daily operations and maintenance of multiple sites, ensuring optimal performance, compliance, and client satisfaction. You’ll also partner closely with Property Managers and landlords to provide seamless, high-quality service across all offices.

• Lead and coordinate facility repairs, maintenance, and operational improvements by partnering with technicians, vendors, and contractors to ensure timely and high-quality service.
• Oversee large scale and high-profile projects in collaboration with Project Management, ensuring effective planning, preparation, and execution.
• Manage operating budgets and variance reports to ensure accuracy, fiscal discipline, and alignment with organizational objectives.
• Conduct facility inspections and ensure compliance with local, state, and federal regulations while maintaining high standards of quality assurance.
• Develop and enforce environmental health and safety procedures tailored to the needs of each facility.
• Provide 24/7 emergency support across the regional portfolio, responding to severe weather events, natural disasters, and other incidents that disrupt business operations.
• Resolve complex technical and operational challenges with a strategic, solutions-oriented approach.
• Achieve KPIs and key deliverables by meeting deadlines and utilizing CBRE systems, data, and tools to drive strong performance.
• Build and maintain vendor relationships, oversee invoicing, and review and approve purchase orders for parts, services, and labor.
• Foster strong client relationships through proactive communication, regular meetings, and timely issue resolution.
• Apply broad business and technical expertise to align facilities operations with departmental goals and cross functional initiatives.
• Drive continuous improvement by recognizing the broader impact of decisions and implementing enhanced methods, processes, and standards.
• Provide formal supervision, including performance evaluations, coaching, training, and development planning.
• Manage daily team operations by scheduling work, assigning tasks, cross training staff, and monitoring departmental deadlines.
• Serve as a mentor and role model, promoting CBRE’s RISE values and cultivating a collaborative, high performing team culture.
• Travel may be required up to 20%.

• Bachelor’s degree preferred with 5–8 years of relevant facilities management experience; a combination of education and experience may be considered in lieu of a degree.
• Demonstrated experience managing multiple sites remotely within a distributed portfolio.
• Proven experience creating, managing, and analyzing budgets, including accruals, deferrals, forecasting, and variance reporting.
• Ability to read, interpret, and apply commercial lease terms, including landlord/tenant responsibilities and building obligations.
• Strong data management experience, with the ability to collect, analyze, and leverage operational data to inform decisions and support reporting.
• Working knowledge of MEP systems and the ability to communicate with vendors.
• Facility Management certification (e.g., IFMA, BOMA) preferred.
• Willing and able to travel up to 20% to client sites across the portfolio.
• Demonstrated success in staffing, training, coaching, performance management, and retention.
• Exceptional communication skills, with the ability to convey complex or sensitive information clearly and effectively, set expectations, and resolve challenges.
• Proven leadership capability with the ability to motivate teams and…