Operations Manager

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more

Pavion and our family of companies are seeking a talented and motivated Operations Manager to join our security business unit.

The Branch Operations Manageris responsible for leading

Pavion’sinstallation and project execution operationsacross

Georgia and Alabama, with a focusonlocal and enterprise customerswithin the region, to include select data center customers.

This role oversees regional project delivery, field operations, safety, and operational performance while partnering closely with Pavion’sService Delivery teamto ensureaseamlesscustomer experience from project completion through ongoing support. The Operations Manager partners with Sales, Engineering, Finance, and Service leadership to align execution, standards, and customer expectations.

Primary Responsibilities:

Regional Operational Leadership

• Providedaytodayand strategic leadership for Pavion’sinstallation and project operations across Georgia & Alabama
• Oversee field operations, project execution, staffing, and operational performance
• Ensure alignment with Pavion’snational operational standards and enterprise delivery model
• Supportprojectdrivengrowth acrossmediumtolargeenterprise accounts
• Oversee delivery ofmedium to largeenterprise projects, including:
• Corporate campuses and headquarters
• Healthcare systems and hospitals
• Higher education institutions
• Government and municipal facilities
• Large commercial and industrial campuses
• Support data center projects as part of the branch portfolio, including phased work in live environments and large-scale construction projects
• Ensure projects meet contractual scope, schedule, quality, security, and financial requirements
• Serve as an escalation point for complex project execution issues

Field & Leadership Management

• Lead and develop Project Managers, Superintendents, Supervisors, and Field Technicians
• Ensure effective workforce planning, scheduling, andutilizationacross the region
• Build a strong leadership bench through mentoring, performance management, and training
• Drive accountability through standard KPIs, operational reviews, and scorecards
• Develop,maintain, and optimize a robust subcontractor network across the region, includingidentifyingqualified partners, negotiatingpricingagreements, ensuring compliance with company standards, and fostering long-term relationships to support operational efficiency and strategic growth.

Safety, Compliance & Risk Management

• Champion Pavion’ssafety culture across all job sites and field operations
• Ensure compliance with OSHA, state, and customer safety requirements
• Maintain licensing, certifications, and training standards for field teams
• Conduct regular site audits, safety inspections, and risk assessments
• Lead corrective actions for safety, quality, or compliance issues
• Own operational performance related to project execution, including:
• Labor productivity andutilization
• Job cost control and margin performance
• Change management and documentation discipline
• Accurate billing inputs andtimelyproject closeout
• Partner with Finance on forecasting, WIP management, and regional planning

Process Improvement & Scalability

• Implement andmaintainstandardized operational processes across the region
• Identify opportunities to improve efficiency, consistency, and execution quality
• Support adoption of ERP, project management, and field tools
• Scale operational capacity to support…