Middle Market Underwriting Manager

Location: Alpharetta, GA

Work Model: Hybrid

Position type: Full time - salary

We’re a team of employees passionate about delivering best-in-class customer service and innovation in the industry. We prioritize integrity, relationships, and excellence in all aspects of our work. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!

As a Middle Market Underwriting Manager
, you will play a key role in leading, developing, and training underwriting staff while fulfilling Central’s promise to our customers through strong agency relationships, sound underwriting decisions, and effective collaboration across teams to support strategic initiatives and drive results.

• Proactively perpetuates the culture, embraces our core values, welcomes diverse perspectives to foster innovation, and works appropriately across departments and across offices to accomplish the corporate objectives and priorities
• Leads, develops, and trains assigned middle market underwriters
• Evaluates performance of the team and individuals of the team; holds team accountable and obtains results
• Reviews referrals within assigned letter of authority
• Collaborates effectively on regional and business segment strategies and initiatives
• Develops and maintains strong relationships with agents, traveling as needed for agency visits
• Communicates effectively, providing prompt and professional service
• Develops and maintains strong internal relationships within the underwriting team and with other business units such as loss control, customer service, claims and marketing
• Selects profitable new business through analysis of the risks presented, coverage requested, and losses incurred
• Classifies and prices risks appropriately using underwriting judgment and analytical tools and resources
• Manages and underwrites assigned book of business to achieve profitability and meet financial goals
• Maintains appropriate underwriting file documentation
• Demonstrates a commitment to continuing education and development
• Audits individual underwriting files to ensure compliance with company strategy and regulatory requirements
• Manages workflow and resources appropriately—staffing, workloads, and performance management
• Assists in the selection of new employees
• Agency travel as needed
• Completes assigned tasks and projects

• Bachelor’s degree in relevant field and 4 years Middle Market Underwriting experience
• Or 6 years of Middle Market Underwriting experience

• Successful completion of one or more professional designations such as CPCU, CIC, etc.

• Understanding of leadership skills, including coaching, team-building, and conflict resolution
• Knowledge of Middle Market coverages and policies in assigned states
• Ability to professionally interact with our customers
• Ability to investigate, gather facts and information, and analyze coverage
• Understand the importance of capturing data
• Possess an innovative and continuous improvement mindset
• Possess a positive, professional, cooperative, and quality-conscious service attitude
• Ability to work under pressure, deal with interpersonal conflict, and handle a heavy workload
• Possesses analytical and problem-solving skills
• Possesses verbal and written communication skills, including negotiation, presentation, and influence skills
• Ability to understand Central Insurance’s policies and processes
• Ability to travel to assigned agents including occasional overnight

Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees’ financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits

Central will only employ those who are legally authorized to work in the United States. This is not a position…