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Technical Claim Director-Commercial Auto​/Trucking Major Case Unit

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: RLI Insurance Company
Full Time, Seasonal/Temporary position
Listed on 2026-01-24
Job specializations:
  • Insurance
    Insurance Analyst, Insurance Claims, Risk Manager/Analyst
Job Description & How to Apply Below
Technical Claim Director-Commercial Auto/Trucking Major Case Unit Overview

Technical Claim Director-Commercial Auto/Trucking Major Case Unit — RLI Insurance Company. This role leads high-exposure, complex bodily injury claims across the United States and is responsible for all aspects of claim-handling, including investigation, evaluation, and litigation management. The position involves developing and implementing claim resolution strategies, independent handling of mediations and trials in complex claims, and selecting and directing appropriate defense counsel.

You will collaborate with Underwriting on developments that may impact product lines.

Responsibilities
  • Handle potential high-exposure, complex bodily injury claims across the United States.
  • Responsible for all aspects of claim-handling, including fact investigation, claim evaluation, and litigation management.
  • Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
  • Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims.
  • Select, retain, and direct appropriate defense counsel on litigated cases.
  • Collaboratively communicate with Underwriting on developments that may impact their respective product lines.
  • Handle special projects and other duties as needed.
Education & Experience
  • Typically requires a bachelor’s degree in business administration, insurance, or a related field; and 8+ years of relevant legal or insurance-related experience with commercial transportation claims or a Juris Doctorate with 5+ years of transportation/insurance defense experience.
  • Experience in handling high-exposure trucking, bus, and/or commercial auto bodily injury claims and litigation in various jurisdictions across the United States.
Knowledge, Skills, & Competencies
  • Strong proactive investigative and strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills are essential.
  • Superior working knowledge of case law, statutes, and procedures impacting the handling and value of trucking, bus, and/or commercial auto claims and experience handling claims across the United States.
  • Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.
  • Must be able to excel in a fast-paced environment with little supervision.
  • Ability to generate innovative solutions within the Claims department.
Compensation Overview

The base salary range for the position is listed below. The base salary is only one component of our robust total rewards package  salary offered will take into account location, experience, scope and responsibilities, qualifications, talent availability and business needs. The below range may be modified in the future.

Base Pay Range

$ - $

Total Rewards
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) — automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible and hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
Personal & Professional Growth

RLI supports professional development and offers opportunities to enhance skills through in-house training, courses and certifications. Our programs may include tuition reimbursement and education bonuses. Our growth benefits include:

  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
Diversity & Inclusion

RLI is committed to attracting, developing and retaining a diverse workforce and to fostering an environment where all viewpoints are valued. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any characteristic protected by federal, state, or local law.

Job

Details
  • Seniority level
    :
    Mid-Senior level
  • Employment type
    :
    Full-time
  • Job function
    :
    Finance and Sales
  • Industries
    :
    Insurance
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