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Information Technology Help Desk
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-03-08
Listing for:
Russell Tobin
Full Time
position Listed on 2026-03-08
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Start your IT career in a professional, fast-paced financial environment.
About the Role:Join a reputable banking institution providing essential IT support across departments. This is an excellent opportunity for someone early in their IT career who’s looking to grow within a structured and regulated industry.
Key Responsibilities:- Deliver first-line technical support via phone, chat, and in-person
- Troubleshoot hardware and software issues in a banking environment
- Maintain accurate documentation and resolve service tickets efficiently
- Support banking‑specific applications and follow cybersecurity protocols
- 1–4 years of technical support experience
- Strong communication and customer service skills
- Flexible availability (evenings/weekends may be required)
- High school diploma required; IT certifications (CompTIA, Microsoft, etc.) preferred
- Potential for permanent placement based on performance
- Gain hands‑on experience in the financial services sector
- Stable 12‑month contract with opportunity for growth
- Work in a professional and highly regulated environment
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