Help Desk Technician
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-03-08
Listing for:
Compri Consulting
Full Time
position Listed on 2026-03-08
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
Compri Consulting is seeking Helpdesk Technicians for a 5+ month contract for a domain migration project. Role will mostly be remote but candidates must be local and able to come onsite for occasional user support needs
Responsibilities will include- Migrating Mac and PC laptops between AD domains
- Perform backups of user data
- Setup and maintain end-user devices including workstations, peripherals, etc. to support business growth and initiatives.
- Configure wireless networking, printing, mapping network drives and other common connectivity configurations
- Providing excellent customer service to our users
- Ability to follow defined processes and instructions
- Strong background in end user computing to include support of endpoint infrastructure and peripherals.
- 1 or more years of relevant experience with setup, configuration, troubleshooting of Windows and MacOS desktop/laptop hardware and software.
- Must have strong analytical, problem-solving and time management skills.
- Excellent written and verbal communication skills.
- Knowledge of diagnostic and troubleshooting procedures and tools.
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