Deduction Specialist

About the Role

Contingent work opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Source is a service offered by Magnit Global that provides top contingent talent directly to industry leading clients, who have flexible contingent assignments that work on a variety of projects and unlock opportunities for exciting work.

This contingent assignment will be working with Clorox. Clorox is one of the fastest growing technology companies in history and is extremely passionate about delivering a product that helps their customers succeed.

This is a great opportunity that can provide you with a chance to help Clorox push the boundaries of technology and enjoy the benefits that come from working for Magnit Global. Benefit options available depending on contract factors and upon meeting requirements.

Magnit Global is a leading, global professional services and technology company and a certified “Great Place to Work.” We have been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across numerous verticals including consumer electronics, research and development, pharmaceuticals, health services, and many.

The Deductions Manager is responsible for leading and governing all deduction‑related operations delivered through a Managed Service Provider (MSP). This role ensures accurate, timely, and efficient deduction management by providing strategic direction, performance oversight, and process stewardship. Acting as the primary liaison between Clorox’s internal Order‑to‑Cash (OTC) stakeholders and the MSP, the Deductions Manager ensures service levels are met, issues are escalated appropriately, and continuous improvement opportunities are identified and executed.

• MSP Leadership & Governance
• Serve as the primary point of contact between Clorox’s deduction operations and the MSP, ensuring seamless translation of business requirements into daily execution
• Maintain a strong working relationship with the MSP Delivery Lead and delivery teams, meeting regularly to review capabilities, identify gaps, and prioritize improvements
• Ensure MSP adherence to Clorox goals, policies, and service‑level agreements (SLAs).
• Review MSP performance dashboards, KPIs, and reports to develop insights and recommend corrective actions.
• Operational Oversight & Issue Management
• Oversee alignment of daily, weekly, and monthly deduction activities between internal teams and the MSP, ensuring accuracy and timeliness.
• Lead escalation management—ensuring issues are surfaced quickly and resolved in partnership with the Order & Deductions Delivery Manager.
• Implement quality assurance measures to maintain high standards across deduction processing.
• Process Optimization & Continuous Improvement
• Partner with the MSP to evaluate, optimize, and standardize deduction processes to improve efficiency, reduce errors, and minimize cost.
• Drive automation initiatives and adoption of best practices across the deduction management lifecycle.
• Identify capability gaps within MSP operations and develop roadmaps to close them.
• Stakeholder Partnership & Communication
• Provide regular updates to the Order & Deductions Delivery Manager, ensuring visibility into escalations and operational risks.
• Collaborate across Sales, Finance, Customer Operations, and Governance teams to ensure timely and accurate deduction resolution.
• Promote a culture of transparency, accountability, and continuous learning between internal teams and the MSP.

Technical Skills

• Deep knowledge of deduction management and the OTC lifecycle.
• Experience with SAP S4, EDI, and cloud‑based deduction platforms (e.g., High Radius).
• Ability to interpret KPI dashboards, performance reporting, and operational metrics.

Leadership & Interpersonal Skills

• Effective Communication:
  Ability to clearly articulate expectations and risk to MSP teams and internal stakeholders.
• Cultural Awareness:
  Ability to navigate differing cultural norms and foster…