HubSpot Sales Support Administrator

Join the Refrigi Wear Team!

Refrigi Wear, a leader in cold-weather workwear and gear, is seeking a highly organized, analytical, and customer-focused Sales Support Hubspot Administrator to support our fast-growing Sales division. In this vital role, you'll serve as the key liaison between our sales team, clients, and internal departments—helping ensure accuracy, efficiency, and a world-class customer experience.

If you enjoy working with data, supporting cross-functional teams, and coordinating events and projects, this role is a great fit for you.

This position will work in our Alpharetta Location.

ABOUT REFRIGIWEAR, INC.

Refrigi Wear, Inc. is the industry's leading manufacturer of insulated industrial workwear, accessories, and person‑protective equipment for subzero temperatures, inclement weather, and low‑visibility environments. Our gear is tougher than the conditions our clients face and can help to tackle any job—and we mean any job. We eat, sleep, and breathe our purpose—creating better products for working in the cold and other harsh conditions.

Refrigi Wear helps get the job done, whatever the weather! That's our company promise and why we've earned the trust of millions of industrial workers over the years.

We have a strong family culture where employees come first
. That's why we offer competitive pay
, great benefits
, and even better perks
! Plus, to keep things fun
, we hold several employee social events each year and have a fantastic work‑life balance
.

Overview

We are seeking an experienced Sales Support Hubspot Administrator to support our inside and outside sales teams by optimizing, maintaining, and expanding our use of Hub Spot. This role will serve as the central owner of our sales technology stack, ensuring data integrity, user adoption, and process efficiency. The ideal candidate combines technical proficiency in Hub Spot with a strong understanding of sales operations, data stewardship, and process design.

Key Responsibilities

• Serve as the primary administrator for Hub Spot CRM and Sales Hub
  .
• Configure and maintain Hub Spot modules, pipelines, properties, automations, workflows, reports, and dashboards.
• Implement and document CRM processes, ensuring alignment with sales strategies and company objectives.
• Lead integrations between Hub Spot and external systems (ERP, marketing automation, quoting tools, etc.).

• Partner with sales leadership to define, implement, and continuously improve sales processes, including:
  • Lead capture and routing
  • Pipeline management
  • Deal stage definitions
  • Forecasting and reporting
• Develop and deliver training and support materials for the sales team to ensure consistent and effective CRM use.
• Collaborate with marketing, customer service, and IT teams to ensure seamless handoffs and data flow.

• Maintain CRM data quality through audits, deduplication, validation rules, and standardized field usage.
• Monitor data entry practices and enforce CRM hygiene standards.
• Generate and maintain sales reports and dashboards to track KPIs, pipeline health, and performance trends.
• Ensure data compliance with company policies and relevant privacy regulations.

• Act as the liaison between sales, marketing, and external Hub Spot partners or consultants.
• Evaluate and manage third‑party Hub Spot tools or add‑ons to enhance productivity and insights.
• Provide input on system scalability, enhancements, and roadmap planning.

Required

• 3+ years of experience managing Hub Spot CRM and Sales Hub (administration, customization, reporting).
• Proven experience supporting sales teams and implementing CRM‑based sales processes.
• Strong analytical and problem‑solving skills with a focus on data accuracy and process optimization.
• Excellent communication skills with the ability to train and support users at all levels.
• Familiarity with pipeline management, lead lifecycle, reporting, and sales forecasting.

Preferred

• Hub Spot certifications (e.g., Hub Spot Sales Software, Hub Spot CRM Implementation, or Operations Hub certifications).
• Experience with CRM data management and governance.
• Understanding of sales enablement tools and integrations (e.g., Zoom Info, Linked In Sales Navigator, or ERP connections).
• Basic understanding of APIs, data import/export, and automation workflows.

• Sales teams have clear, standardized, and efficient CRM workflows.
• Hub Spot data remains clean, accurate, and actionable.
• Leadership has reliable reporting and insights to drive decisions.
• User adoption is high, and training materials are current and well‑documented.