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Quality Assurance Analyst

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: BrainJocks
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    Systems Analyst, IT QA Tester / Automation, IT Consultant, Technical Support
Job Description & How to Apply Below

Brain Jocks is a web solutions provider located in Alpharetta, Georgia. As a Sitecore Gold certified solutions partner, we deliver enterprise-scale websites and sophisticated digital solutions. Our company culture is collaborative and casual, allowing us focus on our mission, which is to deliver innovation to enable, empower and delight
.

Our Corporate Culture sets Brain Jocks above the rest. On a daily basis, we exemplify our Core Values:

Service

Courage

Ownership and commitment

Learn and Teach

Build Trust

Be Positive

Teamwork

Have FUN!

The incorporation of these values at all levels of our organization allows our team to feel valued and excited about the solutions Brain Jocks provides to our Clients and consumer. Our culture fosters personal and professional excellence and promotes development that leads to continued success.

Job Description

As a Brain Jocks Quality Assurance Analyst, you will be working with a fast paced development team testing web sites and web based applications. Using Agile techniques, you will be responsible for insuring a high level product quality that ultimately delights our customers. You will be a valuable member of a team of testers and interns, all with the same goal: to provide the level of quality our customers expect and deserve.

You will aid in strategic test plans to ensure the completeness of quality assurance.

Identify and communicate risks and issues

Create and review test plans and test cases ensuring alignment with standards

Prepare and manage QA Project Plan

Verify the availability of the QA environment for testing

Prepare metrics and report QA findings

Ensure that all system tests are successfully completed and documented and all problems are resolved

Support all quality initiatives that are implemented during each phase of the development life cycle

Support in the development of quality assurance and testing policies, standards and procedures Initiate Risk management and escalation

Lead and coordinate defect triage meetings

Where appropriate, advise on User Acceptance Testing for a given Portfolio of projects

Develop and maintain strong working relationships with other IT Services, IT Solutions functions and customers to expedite delivery of IT solution

Work everyday with an Agile team

Stay current and relevant in your field

Ability to work independently as well as on a team and manage multiple task assignments

Strong problem solving and troubleshooting skills with the ability to exercise mature judgments.

Collaboration with internal and external team members, onshore and offshore

Team Responsibilities:

Ensure Manager is aware of all important issues, good and bad happening with yourself or team.

Collaborate with team in skill and professional development

Resolve or escalate team solve conflicts, accumulate all required materials and tools

Participate in 360 reviews during retrospectives and annual performance evaluations

Develop professional skills for yourself as follows:

Participate in collaboration sessions to resolve bugs, errors, etc.

Motivate team members to continually learn new skills

Suggest Lunch and Learns topics

Actively contribute and participate in your skill development documentation spaces

Contribute to collaboration channels between offices

Maintain team morale

Qualifications

Bachelor’s Degree

Minimum 3 years’ experience in a QA environment

Experience with Content Management Systems

Ability to work in a independently and in a team environment to develop and implement design

Ability to manage multiple tasks in a dynamic, agile environment

Strong ability to troubleshoot software problems

Ability to identify and solve problems creatively and effectively

Excellent communication skills - verbal and written

Excellent organizational skills

Excellent teamwork skills

Up-to-date with latest QA trends, techniques, and technologies

Ethical Conduct

Willingness to support Brain Jocks Mission Statement and Core Values

Previous experience with Sitecore CMS is considered a plus

Previous experience working in an Agile environment is also considered a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

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