Chief Technology Officer; CTO

WHO WE ARE

Load Up is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers. We pride ourselves on being a customer‑centric organization, revolutionizing the way home services are delivered. We are looking for talented, committed, driven individuals to join our team! Load Up is a certified Great Place to Work® and is among Inc.’s

list of the 5000 Fastest‑Growing companies four years in a row (2019 - 2023).

At Load Up, we exist to glorify God by pursuing excellence in all we do. Our definition of excellence is not perfection but rather a commitment to continual improvement, attention to detail, and the highest level of integrity. While each team member has a specific, clearly defined role, we’re all connected by a strong set of core beliefs that have been developed to foster advancement and guide our decisions.

To bring out the best in our people, we look for individuals who exhibit these core beliefs every day.

• Profit Drives Purpose – We believe running a profitable business allows us to fulfill our professional and personal purpose in life.
• Right Shell – We constantly need to be evaluating whether our processes, systems, and people are right‑sized for maximum agility.
• Own It – Everyone has a stake in the company and, therefore, is responsible for their performance.
• Fellowship Matters – We believe there is power and connection in being present in the same physical space.
• Live in Truth – We’re committed to winning the right way. Call it like it is. No sugar coating.
• Action Over Words – Words are important but 1,000 words get trumped by 1 intentional action.
• Build to Last – We’re building this company to last and withstand the test of time. We play the long game in our decision‑making and execution.

The Chief Technology Officer (CTO) will be responsible for leading Load Up’s overall technology strategy, execution, and team. This is a high‑impact role that requires a balance of visionary thinking, hands‑on leadership, and cultural alignment with the company’s purpose. The CTO will oversee engineering, product management, data and analytics, IT/systems, and innovation efforts, ensuring that technology and data become primary drivers of revenue growth, operational efficiency, and customer satisfaction.

• Define and communicate the long‑term product, technology, and data strategy, ensuring alignment with company objectives and values.
• Translate business priorities into a clear and achievable product, technology, and analytics roadmap.
• Serve as a key advisor to the executive team on how technology and data can unlock growth opportunities and create a competitive advantage.
• Champion a data‑driven culture, ensuring that decisions at all levels of the company are guided by reliable insights and predictive analytics.

• Build and lead a high‑performing engineering, product, and data organization that delivers on roadmap commitments with speed, quality, and accountability.
• Implement best practices for agile development, quality assurance, data governance, and analytics lifecycle management.
• Ensure Load Up’s technology stack and data architecture remain modern, scalable, secure, and efficient.
• Oversee the collection, integration, and quality of data across systems, enabling accurate and timely reporting and advanced analytics.
• Drive the development of business intelligence, customer analytics, and predictive models that improve operations and optimize marketing spend.

• Anticipate and evaluate emerging technologies and data science methods that could shape the future of the industry.
• Drive initiatives that enhance customer experiences, empower partners, and enable new business opportunities through data insights and personalization.
• Balance innovation with pragmatism, ensuring technology and data investments generate measurable business outcomes.

• Recruit, develop, and retain top engineering, product, and data science/analytics talent.
• Create a culture of ownership, excellence,…