ServiceNow Consultant​/Developer

Service Now Consultant/Developer

Employer: ADPMN Inc

Location: Remote

Duration: 6 months with possibility of extension

Job Overview:
Deploying Vulnerability Response (VR) for a commercial customer in a green‑field cloud environment. Build integrations with cloud tools, Tenable, and other on‑prem assets that will be rolled out in 2026.

We are at the forefront of Service‑Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service‑Centric IT Road Map, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission‑critical IT environments in the world. If you are looking to work with a team solving complex technical challenges and thrive on a "roll up your sleeves" mentality, we want you.

Here at Windward we offer numerous opportunities to expand your experience in various areas depending on your aptitude and interests, ensuring customer quality is delivered consistently and effectively.

• Design, configure, and enhance the Vulnerability Response (VR) module in Service Now.
• Build workflows and automation for vulnerability triage, prioritization, assignment, and remediation tracking.
• Create custom dashboards, reports, and metrics for vulnerability KPIs and SLA monitoring.
• Maintain correlation rules between vulnerability items and CMDB CIs.
• Collaborate with cybersecurity, infrastructure, and application teams to align remediation workflows with enterprise risk management objectives.
• Customize and support Sec Ops modules: SIR, VR, Threat Intelligence.
• Integrate with external tools such as SIEMs, email security gateways, and vulnerability scanners.
• Design orchestration workflows for automated threat response.
• Develop scripts, business rules, and notifications.
• Configure dashboards for visibility into threat and vulnerability data.
• Maintain and secure MID Servers for on‑prem communication.
• Collaborate with security analysts to refine detection and response workflows.

• Bachelor's degree with at least 5 years of Service Now development experience, specifically in Vulnerability Response.
• Expertise in Sec Ops/VR Suite (deep experience).
• Strong experience with integrations: REST APIs, Integration Hub, and data import sets.
• Deep understanding of vulnerability processes and role‑based access controls in VR.
• Hands‑on experience integrating Service Now with scanning tools such as Splunk, QRadar, Qualys, and Tenable.
• Proficiency in scripting (JavaScript), Glide API, REST/SOAP APIs, and MID Servers.
• Experience with Power Shell scripting, orchestration, and MID Server configuration.
• Soft skills:
  
  strong analytical mindset, attention to detail, excellent stakeholder communication, and teamwork with security teams.
• Certifications (Nice to Have): CSA, CISVR, CISGRC, CIS‑SECOPS, CISSecOps, Security+, GCIH.
• Senior‑level Service Now Developer with demonstrated success implementing Vulnerability Response and Sec Ops.

Mid‑Senior level

Full‑time

Engineering and Information Technology

IT Services and IT Consulting

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