Outpatient Treatment Coach

Overview

Outpatient Treatment Coach - Mental Health Clinic (TMS)

Location:

Alpharetta, GA

Employment Type:

Full-Time
Compensation:
Competitive pay + growth opportunities

This role is ideal for individuals with customer service, hospitality, or caregiving experience who want meaningful work helping others — no healthcare experience required. This position guides and supports patients through outpatient mental health treatment in a compassionate, structured clinical setting.

• Support patients during scheduled outpatient treatment sessions
• Provide consistency, encouragement, and a calming presence throughout care
• Help create a welcoming, respectful, and supportive clinic environment
• Provide one-on-one support to patients during outpatient treatment sessions
• Operate and monitor treatment equipment (training provided)
• Encourage patients using positive tools such as goal-setting, journaling, and mindfulness
• Maintain accurate treatment records and communicate clearly with medical staff
• Ensure each patient experience is professional, supportive, and respectful
• Follow clinic protocols, safety standards, and compliance requirements

• 2+ years of full-time professional experience in any field
• Clear, professional verbal and written communication skills
• Strong empathy, patience, and emotional awareness
• Reliable, punctual, and receptive to coaching
• Authorized to work in the United States
• Ability to pass a background check and drug screening

• Experience in customer service, hospitality, education, retail, or caregiving
• Interest in mental health, wellness, or patient support
• Comfort working closely with individuals in a clinical or service setting

• Competitive pay with advancement opportunities
• 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after first year)
• 10 paid holidays
• Paid training and national certification
• Supportive, mission-driven work environment

Serenity Healthcare is a national mental health provider offering FDA-cleared, evidence-based outpatient treatments for depression, anxiety, PTSD, and related conditions. Through innovative technology, including Transcranial Magnetic Stimulation (TMS), we help patients find relief when traditional treatments haven t worked.

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.