Billing & Collections Analyst

Billing & Collections Analyst page is loaded## Billing & Collections Analyst locations:
US-Alpharetta, GAtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R704

Ministry Brands is looking for a Billing & Collections Analystto join our growing team!
** Who we are
** Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
** Available

Location:

** Alpharetta, GA
** Hybrid Working:
** Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook.
** What You'll Do:
** As the Billing & Collections Analyst you will oversee the end-to-end quote to cash process to ensure accurate and timely invoicing and collections. You will collaborate cross functionally to support internal stakeholders and projects while simultaneously interacting with external stakeholders to provide an exceptional client experience.
*
* Key Responsibilities:

*
* · Ensures that invoices accurately reflect contract terms and conditions agreed to by the organization
· Investigates and resolves billing discrepancies and errors
· Partners with billing/collection leadership to recommend improvements to process and systems
· Monitor customer accounts for timely payments and provide reports to management on overdue accounts
· Prepares and analyzes aging reports and provide recommendations for improving cash flow
· Runs reports for management and conducts research to aid in the investigation of billing discrepancies and errors
· Responds to customer inquiries regarding bills
· Works under the close direction of senior personnel in the functional area
· Collaborates with key business partners to move forward key initiatives and improvements
· Provides Financial Audit support
· Processes Zendesk tickets daily to maintain SLA goals
** Who You Are:*
* · Passionate about collaborating and helping purpose driven organizations
· Bachelor’s Degree in a related area or an equivalent combination of education and experience
· 2+ years of experience in billing/collections
· Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
· Demonstrate ability to learn and understand billing/collections software applications
· Ability to interpret contract terms and conditions and identify challenges as it relates to billing
· Must have excellent analytical and problem-solving skills
· Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
· Excellent written and verbal communication, organization and follow up skills
· Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
· Proven ability to manage large projects with exceptional project management skills
· Ability to work effectively within a fast-paced, deadline-driven environment
· Skilled at interacting with employees at all levels within the organization
· Skilled at…