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Customer Success Mgr./ CSM HelpDesk/Support

Senior Customer Success & Support Specialist

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: Equifax, Inc.
Full Time position
Listed on 2026-03-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial services company located in Alpharetta, Georgia is seeking a dedicated professional for customer relationship management. This role involves daily interactions with customers through calls and emails, aiming for quick issue resolution and high customer satisfaction. Ideal candidates will be experienced in managing both inbound and outbound calls while effectively documenting interactions in Salesforce. Strong communication and multi-tasking abilities are essential for success in this position.
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Position Requirements
10+ Years work experience
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