Call Center Collections w​/Bachelors Degree

Kelly® Professional & Industrial is seeking a Call Center Representatives to work in Alpharetta, GA
. Bachelors Degree Required
. Must live in GA this is NOT a remote job.

Join us and take advantage of this great opportunity! We’ll be here every step of the way to help you through the process.

• Use your Customer Service skills and passion for helping others.

• Paid On-the-Job Training.

• Work with a global industry leader.

• Hourly pay rate up to $21.00 hour and weekly paychecks.

• If Bilingual pay $21.50

This is an ONSITE role - Remote work is not available.

You’ll be:

• Making outbound/receiving inbound calls on accounts that are up to 30 days past due.

• Identifying root cause of customer delinquency and generating effective resolutions with negotiation skills and educating the customer.

• Assisting customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available.

• Processing payments and payoffs.

• Adhering to appropriate Compliance policies and procedures.

• Effectively contributing to Customer Satisfaction.

• Are flexible to work a schedule 8am – 9pm

• Monday-Friday 8am - 5pm OR 11am - 9pm, schedule varies depending on call volume.

• Saturday 8am - noon, 2-3 times per month

• Have experience in customer service, call center, or soft/relationship collections.

• Possess strong communication and problem-solving skills.

• Have the ability to work in a fast-paced environment.

• Have experience in auto-dialer collections (preferred) What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
  
  Schedule a interview with me at  you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Call Center Representative in Alpharetta today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.  () for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected…