Product Manager

Job Summary

Job Summary:

The Product Manager I will own a product feature and lead project execution. He/she will own the development plan and represent their feature within the PM team and will have an internal network across product domains. The individual will have a solid understanding of the customer and target market. He/she will represent the needs of the customer to the delivery team and will support and participate in the demo to key stakeholders at program milestones.

• Customer Focus:
  • Interacts with customers to represent requirements and understand key customer needs and market basics.
  • Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas).
  • Focuses on delivering customer commitments.
  • Keeps up to date on news/incidents and understands what is happening in the market and with competitors.
• Data-Driven Decision-Making & Analysis:
  • Autonomously analyzes situations and data.
  • Is proficient at reviewing and utilizing data from predefined dashboards to make decision recommendations.
  • Compares and evaluates various possibilities, and makes recommendations for action that consider business implications.
• Go to Market & Product Marketing Lifecycle:
  • Executes on go to market launch plans as required.
  • Works directly with internal business partners, e.g. sales to gather and assess product needs in the marketplace.
  • Trains and educates internal business partners, e.g. sales.
  • Contributes to building collateral and marketing materials and provides input and expertise.
  • Directly addresses customer complaints.
  • Interacts independently with customers through in person communication, e.g. at various customer events.
• Product Delivery & Development Lifecycle:
  • Leads the execution of a product roadmap for a single feature area.
  • Understands and utilizes the drivers for improving the customer experience.
  • Leverages tools to coordinate activities and ensure quality based on the development methodology in place.
  • Defines and prioritizes requirement changes for engineering and performs analysis to meet acceptance criteria.
  • Participates and contributes to process improvement activities.
• Strategy & Commercial Acumen:
  • Meaningfully contributes to development and execution of the product strategy.
  • Makes links between personal goals and the product teams/business strategy.
  • Understands how role contributes to success of product and business strategy and goals.
• Technical
  
  Skills:
  
  
  • Understands the company technology stack at a high level, for his/her feature area.
  • Uses technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.).
  • Understands the relevant technology architecture.
  • Ability to engage developers to understand technology constraints.

• Personal Capability – Practices Self-Development:
  • Is curious and keen to learn and develop new ideas, skills and knowledge.
  • Acts on feedback to improve him/herself.
  • Looks for developmental opportunities in day-to-day work.
  • Invests time and energy in self-development (professional qualifications, relevant reading, networking meetings, etc.).
• Solves Problems and Analyzes Issues:
  • Is able to ask effective questions and collect facts from multiple sources in order to solve problems.
  • Is able to effectively identify and analyze problems and propose solutions.
  • Effectively manages day-to-day issues and problems without intervention.
• Innovates:
  • “Brainstorms” with others to look for different approaches to current process and tasks.
  • Looks for opportunities to develop new ideas or thinking within own role.
  • Experiments with new ideas as part of role.
• Interpersonal Skills – Communicates Powerfully and Prolifically:
  • Demonstrates effective conversational skills, including active listening and questioning.
  • Shares information relevant to own role.
  • Participates in team presentations.
• Collaboration and Teamwork:
  • Develops co-operative working relationships within the team.
  • Considers how own style affects others and tailors interactions accordingly.
  • Looks for ways to develop mutually beneficial relationships across teams.
• Builds Relationships:
  • Is approachable and friendly.
  • Asks for opinions of others.
  • Participates in formal and informal gatherings to meet new people and develop new relationships.
• Inspires and motivates others to high performance:
  • Brings enthusiasm to the team.
  • Gets to know others in the team and what is important to them.
  • Observes behaviours and models self after the others.
  • Leads by example by performing at high levels.
• Focus On Results – Drives for Results:
  • Works hard to achieve objectives.
  • Stays focused on key commitments.
  • Looks to overcome obstacles or barriers to performing.
  • Works with others to achieve joint goals.

Suggested Minimum Years of PM

Experience:

2-4 years.

• Demonstrated ability to manage multiple tasks, projects, and priorities.
• Demonstrated ability to work with others to modify or maintain a product and identify technology challenges.
• Demonstrated readiness to engage in customer engagements.
• Demonstrated readiness to engage in work under minimal…