Senior Implementation Consultant, Change Management

Overview

Description:

ADP is hiring a Change Management Sr. Implementation Consultant
.

Ready to make your mark? In this role, you'll combine your analytic and project management skills with your ability to simplify complex information — helping clients develop the skills and confidence to use our products with ease. You'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

The nature of what you do every day will not change — your #1 goal is to successfully implement clients on HCM products and services. Every day may differ as questions and solutions vary. There will be opportunities for learning, and our training will help set you up for success. This role emphasizes strong client and project team relationships, professional conduct, and delivering effective integrated solutions in a competitive global marketplace.

We value inclusion and collaboration.

Ready to #Make Your Mark ?
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WHAT YOU'LL DO:

• Be a True Partner. Relationship builder who partners with clients to understand their business and needs, building long-term trust. Analyze the client's existing systems, interface requirements, and business processes to become the most credible resource.
• Collaborate and Connect. Stay informed about HCM capabilities, new product features, and functionality challenges across other work streams. Be a team player who understands the business and engages with the client project team, sales, and client service.
• Think Like a Client, Act Like an Owner. Confidently recommend and implement solutions based on clients’ unique needs and ADP's HCM offerings. Incorporate new processes, tools, and approaches when recommending solutions.
• Create and Innovate. Champion best practices and process improvement. Adopt a lifelong learner mentality, participate in process improvement initiatives, and drive innovation to enhance the client experience.

Requirements

• You have at least 5 years of experience working in an implementation or business consulting environment
• You have at least 2 years of experience working in a change management environment
• You leverage strong client relationship skills including the ability to influence and guide the client to the best solution to help resolve their client need
• You recognize project risks and proactively partner with the team to document and mitigate
• You demonstrate learning agility and critical thinking skills and apply best practice concepts and experience in new implementation situations
• You have excellent analytical, time management, and communication skills (verbal and written)

A college degree is great but not required. What’s more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above, OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Bonus Points for These:

• You bring industry expertise to each client solution and apply domain/workstream best practices through in-depth client consultation
• You maintain focus and work effectively with multiple demands
• You work both independently to provide solutions to the client and as part of a team to accomplish implementation tasks
• You are comfortable working in a performance-based and structured environment while demonstrating high ethical standards
• You're proficient in the latest web technologies with working knowledge of various operating systems
• You're proficient using Microsoft Office, Financial Force, and other relevant systems
• You have highly-recognized professional certifications, such as: PMP, PgMP, PHR, SPHR, CCP, CBP, HCS

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space…