Risk Control Account Consultant, Boiler and Machinery
Listed on 2026-01-12
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Business
Risk Manager/Analyst
Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
JobCategory
Risk Control
Compensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
$99,100.00 - $
Target Openings1
What Is the Opportunity?Reports to Field Manager, Boiler and Machinery. Responsible for managing delivery of Boiler and Machinery Risk Control services to large account and special risk clients country-wide. Works with underwriters and business partners to help acquire and retain profitable business. Provides technical advice and account information to aid in risk selection and pricing. Assists in developing risk control service cost estimates to aid business partners in proper account pricing.
Develops meaningful RC service proposals that address client needs and loss experience. Participates in client presentations, assures timely service delivery, monitors and manages outstanding recommendations, markets and sells Risk Control services as appropriate.
- Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
- Serve as resource to business partners in development of insurance deal and account retention strategies.
- Consult with clients on strategies for controlling hazards to reduce or prevent losses. Influence clients to implement recommendations. Develop comprehensive plan for services to be delivered, appropriate resources to be used, and pricing approach. Negotiate with and manage client expectations to achieve appropriate balance between service and cost.
- Estimate engineering expense on large schedule accounts by researching jurisdictional databases and websites, comparing existing account workloads, and soliciting input from local consultants and managers.
- Design and document Engineering Service Instructions for assigned accounts. Coordinate contact information, inspection procedures and report distribution in accordance with client expectations. Monitor account for level of risk control, status of recommendations, report quality, internal and vendor services. Ensure appropriate resources are available.
- Serve as B&M liaison to support our other business segments, for both RC and underwriting staff. Coordinate joint visits and provide B&M expertise.
- Build and maintain productive relationships with underwriting and service teams assigned to the business, with the broker/agent community, with Claim, with other Risk Control staff, and with clients.
- Maintain current knowledge of Risk Control service products. Work with client on the application of Risk Control service products that will result in loss reduction and/or achieving client risk management goals.
- Perform other duties as assigned.
- Bachelor's degree in related field.
- Possess National Board “Inservice Commission.”
- Relationship management skills, service proposal and stewardship presentation skills.
- Experience providing technical training.
- Must have relationship management skills, service proposal and stewardship presentation skills, and be capable of providing technical training.
- ARM or other appropriate professional designation preferred.
- National Board Inservice commission…
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