Workplace Experience Coordinator - Alpharetta, GA

Workplace Experience Coordinator - Alpharetta, GA Job  Posted 06-Mar-2026

Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service, Facilities Management

Location(s) Alpharetta - Georgia - United States of America, Johns Creek - Georgia - United States of America, Milton - Georgia - United States of America, Roswell - Georgia - United States of America

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world‑class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world‑class customer service to the clients and visitors of a designated building.

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various‑sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co‑workers. Provide solutions in a professional customer service‑driven manner.
• Organize and manage on‑site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property‑specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

• Eligibility:
  Applicants must be currently authorized to work in the United States without the need for visa sponsorship, now or in the future.
• Education:
  
  High School Diploma or GED required. A bachelor's degree in hospitality, Event Management, or a related field is a plus.
• Experience:
  
  A minimum of 2 years of meeting and event planning, front desk, concierge services, customer service, or a related hospitality role.
• Communication and Interpersonal
  
  Skills:
  
  Exceptional verbal and written communication skills, the ability to confidently interact with diverse individuals and build positive relationships, a warm and welcoming demeanor and genuine desire to assist others and strong active listening skills and the ability to empathize with others.
• Organizational and Execution
  
  Skills:
  
  Strong organizational skills with a keen eye for detail, ability to prioritize tasks, manage time effectively and meet deadlines as needed and ability to follow instructions accurately and ask clarifying questions as needed.
• Technical
  
  Skills:
  
  Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) Also, a plus if proficient in other platforms such as Webex, slack, and Canva.
• Collaboration and Adaptability: A collaborative team player who is comfortable working with internal teams and ability to adapt to changing priorities and handle multiple tasks simultaneously.

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!

This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, Vision insurance, generous PTO and more.

CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital…