AR​/Billing Associate

Position: AR/Billing Associate I
Positions: 1
Target (2%) Bill Rate: (USD)**
* Contract Length: 6 months – most likely extended

Location:

100% Onsite | Address listed under client location
Interview Process: two rounds both virtual - 1st round with Joshua, Excel Test will be sent, 2nd round with HM

* Not a billing position, her department is collections
* 2 years of experience in collections
Solid with excel – there will be an excel test after first round IV
Responsibilities:
Analyze customer accounts to understand various invoice types, determine if credits are due, etc., and organize open invoices into a spreadsheet, if needed
Contact customers via phone and email to collect past due balances, and assist customers with requests for copies of invoices, billing questions, etc.
Utilize Oracle & Salesforce as well as other software applications (MS Word, Excel) to gather and enter pertinent information (customer account statements, invoices, payment research and update past due status)
Prepare weekly/monthly aging reports for management, with notes on status of collection efforts
Process credit and accounting tickets for support renewals & returned equipment
Process credit card receipt
Gather and provide all pertinent information to forward accounts to collection agency
Support co-workers with other projects as needed
Follow departmental procedures
Cooperate and communicate with other team members and departmental staff to meet business goals
Follow all company policies and procedures, including adhering to scheduling and attendance requirements
Perform other duties as requested or required by business conditions.

Skills:

Expert Excel skills
Strong written communications skills
Clear, articulate, professional verbal communications skills
Comfortable communicating with customers via phone and/or email
Ability to work in a fast-paced environment on multiple tasks simultaneously

Education and Experience

Required:

Must have prior collections experience- preferably at minimum 2 years

Experience with Microsoft Excel
Preferred:
Oracle and Salesforce experience
Accounting Degree Preferred
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