Driver License Examiner Assistant; Wilkes-Barre

THE POSITION

NOTE:

This posting will close on MARCH 13, 2026 or after 30 applications are received, whichever occurs first.

Do you thrive in a fast‑paced customer‑driven environment and possess exceptional attention to detail? If so, the Pennsylvania Department of Transportation (PennDOT) may have the position you have been waiting for! We are eager to welcome a highly organized, team‑oriented Driver License Examiner Assistant to join the Wilkes‑Barre licensing center. Do not miss this opportunity to make a difference by promoting highway safety and combating fraud through your diligent work efforts.

We look forward to working with you!

As a Driver License Examiner Assistant, you will employ superior customer service skills to respond to customer inquiries and provide essential assistance with a wide range of application processes. Specific duties entail confirming applicant identification, ensuring proper completion of application forms, and accurately entering test results and customer data into the online driver license application software. Additional responsibilities encompass administering standardized knowledge assessments to gauge the applicant’s comprehension of vehicle code, driving regulations, and relevant traffic control devices.

A vision screening for visual acuity will be conducted for all applicants utilizing a telebinocular instrument. You will also provide customers with information or services relating to driver’s license or identification card renewals, duplicates, out‑of‑state transfers, and obtaining and maintaining CLD and motorcycle licenses. A concrete understanding of various commercial license requirements, restrictions, and endorsements is vital in order to best serve the inquiring public.

Within this role, it is essential to adhere to all components of the Driver and Vehicle Services’ Customer Service Policy.

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full‑time employment
• Work hours are 8:15 AM to 4:45 PM, Tuesday – Saturday, with a 30‑minute lunch.
• Telework: you will not have the option to telework in this position.
• Salary: in some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name‑Based Criminal History Check prior to employment.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a…