More jobs:
Customer Service Representative
Job in
Allentown, Lehigh County, Pennsylvania, 18103, USA
Listed on 2026-03-10
Listing for:
Robert Half
Seasonal/Temporary
position Listed on 2026-03-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Are you passionate about delivering exceptional service and making a positive impact? Robert Half is seeking a dedicated Customer Service Representative to support a local and growing team. In this role, you'll be the first point of contact for customers-resolving inquiries, addressing concerns, and ensuring a seamless experience.
Key Responsibilities:
+ Interact with customers via phone, email, and chat to provide timely solutions and support
+ Maintain accurate records of customer interactions and transactions
+ Collaborate cross-functionally with team members to resolve complex issues
+ Recommend process improvements to enhance the customer experience
+ Uphold company values with professionalism and empathy in every interaction
Requirements
Qualifications:
+ Previous customer service experience preferred; strong communication and problem-solving skills required
+ Proficiency with CRM platforms and Microsoft Office Suite
+ Ability to multitask in a fast-paced environment
+ Certified Customer Service Professional (CCSP) or other industry certifications are a plus (Source: Q1 Demand for Skilled )
+ High school diploma or equivalent required; associate's/bachelor's degree is an asset
Apply online today!
Talent Match®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app () and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use () and Privacy Notice () .
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