Store Manager - Allen East

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Overview

Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development and other social enterprise models. Here are our core beliefs:

• We believe each person has unique abilities and can make a meaningful contribution in life.
• We believe jobs are transformational to individual lives and communities.
• We believe in a hand up, not a handout.

Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core values of Respect, Commitment, Improvement, and Integrity daily. Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals in life, through two closely integrated programs:

• The Donated Goods Program provides direct employment through the recycling and reselling of material donations across 18 stores and a 175,000 sq. ft. warehouse.
• The Workforce Development Program assists clients with assessments, education, job readiness training, coaching and career placement.
• Goodwill’s unique approach includes: a fair chance and opportunity, a person-centered, holistic approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program provides employment by offering work through the recycling and reselling of material donations in stores throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every dollar that is generated from retail stores is invested back into creating employment opportunities for individuals with disabilities and disadvantaged conditions.
• There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs. Last year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in wages. Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community.

Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and employs over 600 staff.

Under the direction of the Regional Director responsible for maintaining their assigned store. Major duties include supervision of inventory and stock rotations, promoting merchandise, personnel, administration, loss prevention, security, and operational procedures, and generating revenue and controlling expense budget.

• Responsible for generating revenue and controlling the expense budget for the store and staying within defined guidelines, which includes payroll expenses.
• Transport cash funds to and from the bank.
• Supervise the receipt of inventory, stock rotations, color rotations, scheduled markdowns, and transfer of stock in accordance with the Organization’s procedures.
• Promote merchandise sales and create in-store displays.
• Monitor store premises and ensure facilities and grounds are kept in a clean, neat, and safe condition.
• Responsible for opening and closing the store as needed.
• Handle employee and customer inquiries in a professional and appropriate manner.
• Follow procedures for dealing with potential disturbances and problems such as calming loud or boisterous customers, evicting customers who are acting in a disorderly fashion or dealing with lost children.
• Supervise, plan, and maintain the organization of store personnel; prepare work schedules and arrange for replacement of absent employees, as necessary.
• Responsible for evaluating employee performance; taking appropriate disciplinary action as needed and including making termination recommendations.
• Responsible for staff compliance with the Consumer Product Safety Commission (CPSC) and procedures for Public Protection.
• Responsible for instilling proper attitude toward safety and security in employees and trainees, protecting the…