Lead Food & Beverage Specialist

Overview

HIRING RATE: $13.34 - $16.34 HOURLY

FULL SALARY RANGE: $13.34 - $19.35 HOURLY

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Description

This posting provides information about the position at the City of Allen, including the purpose of the role and the expectations for delivering customer service in a golf course and/or Allen Event Center setting. The City of Allen has a mission to achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced.

Our employees serve the citizens of Allen with the PRIDE values:
People First, Respect, Integrity, Deliver, and Excel. The city emphasizes work that MATTERS.

• Provide customer service by greeting patrons, offering facility information, and preparing, assembling, and selling food and beverage products.
• Maintain clean and sanitary conditions in public food and beverage areas; ensure food preparation areas are cleaned and sanitized.
• Process transactions using a Point-of-Sale system and credit card machine, recording sales and taking payments.
• Maintain and organize inventory; replace stock as needed at on-site facilities and beverage carts; complete and maintain appropriate paperwork.
• Set up beverage areas before shifts and close after shifts, including stocking items and maintaining supplies.
• Ensure cooking areas are set up and closed according to Health Department regulations; store items at proper temperatures and sanitize utensils and surfaces.
• Open/close facilities, manage cash levels, deposit daily sales, and prepare relevant paperwork including deposits, tip reports, and inventory for the next day.
• Assist with training and daily task assignment for Food & Beverage staff and third-party employees.
• Manage monthly Bridge Group schedule and contact list.
• Compile a bi-monthly tip consolidation report for payroll review.
• Assist with monthly inventory and Prime Cost reporting; support catering events with setup, service, and post-event cleanup as directed.
• Assist with ordering inventory and verifying deliveries; process invoices for entry in accounting systems as required.
• Support City of Allen events and department activities as requested.

Education & Experience

• High School diploma or equivalent plus one (1) or more years of relevant experience.

• Valid Class C Driver's License
• Must be at least eighteen years old
• TABC Certification within 30 days of employment
• Must obtain Food Handler Certification within 30 days of employment

• Food and beverage preparation standards, sanitation and safety regulations
• Health Department guidelines for food handling, storage, and preparation
• Point-of-Sale (POS) systems and cash handling procedures
• Inventory control and record-keeping for food and beverage operations
• Customer service principles and professional patron engagement
• Basic event setup requirements, including furniture arrangement, AV systems, and catering protocols

• Providing excellent customer service in a fast-paced environment
• Preparing and serving food and beverages accurately and efficiently
• Operating POS systems, processing transactions, and reconciling payments
• Maintaining cleanliness and sanitation in relevant areas
• Inventory organization and management, including restocking and deliveries
• Effective verbal and written communication with patrons and team members
• Coordinating tasks and assisting with training for other employees

• Stand, walk, and move around food and beverage areas for extended periods
• Lift up to 20 lbs occasionally; 10 lbs frequently; negligible amounts constantly
• Frequent bending, reaching, and carrying items such as food trays and inventory
• Work in environments with varying temperatures (grills, coolers, outdoor areas)
• Interact with patrons in a busy environment with frequent interruptions

Join the City of Allen in a full-time role (40 hours/week) with a benefits package including medical, dental, vision, life insurance, long-term disability, vacation and sick leave, paid holidays, TMRS retirement with a 2-to-1 city match, a 457 plan, longevity bonuses, and other employee perks. Opportunities for wellness, professional development, and flexible scheduling may be available. Apply today to contribute to your community and grow professionally.