Director of Strategic Partnerships

About Pushpay

Pushpay is a market-leading digital payments and engagement platform serving 14,000+ churches and faith-based organizations. Our technology stack combines Church Management Software and Giving Platform and has processed over $37B in donation payments over the last five years, driving community engagement and generosity.

The Director of Payments Strategic Partnerships is a pivotal, senior individual contributor role that will architect and execute the comprehensive fintech payment partnership strategy for Pushpay’s $8B+ annual volume embedded payments SaaS platform. Reporting to the Head of Payments within the Product organization, you will lead cross-functional teams to deliver game-changing capabilities, seamless integrations, and superior unit economics. Your primary directive is to drive the strategy and execution across all global gateway, processor, and network relationships to maximize revenue, gross margin, and product expansion across the ecosystem.

Your success in this role will directly contribute to three critical business outcomes:

• Competitive Differentiation: Transform complex processor and ecosystem relationships into durable, strategic advantages.
• Platform Growth: Expand payment capabilities to accelerate adoption, increase Total Payment Volume (TPV), and optimize conversion rates.
• Economic Optimization: Drastically improve unit economics and gross margin to power future product innovation and organizational growth.

Named as one of Built In ‘
Best Places to Work
’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘
Washington’s 100 Best Companies to Work For
’ list in the large companies category for 2024; named as a 2025 '
Best Places to Work for Women
' by Best Companies Group.

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 25 days PTO
• Paid parental and adoption leave

Success is measured by your direct, quantifiable impact on TPV growth, margin expansion, and the adoption of new, partner-driven capabilities.

• Payment Ecosystem Strategy: Define the multi-year partnership strategy, identify capability and economic gaps in the existing payments stack, and continuously refine the ecosystem of ISV, ISO, Pay Fac processors, digital wallets, and risk tool providers.
• Product & Capability Expansion: Drive the expansion of integrated payment capabilities (e.g., recurring giving, web, mobile, ACH, fraud tools), partnering with Product Management and Engineering to ensure new solutions are technically scalable, operationally sustainable, and commercially attractive.
• Strategic Partner Management: Serve as the primary relationship owner for payments ecosystem partners, developing joint business plans, and running governance cadences (QBRs, roadmap reviews) to monitor performance and resolve escalations.
• Commercial Strategy & Unit Economics: Lead complex commercial negotiations and high-value contracts for all processing and partner agreements. Develop economic models with Finance/BI and execute comprehensive strategies for cost containment and margin improvement (e.g., routing optimization, mix-shift).
• Technical Integration & Alignment: Collaborate with Product, Engineering, and Architecture to formulate and facilitate platform-to-partner integrations (APIs, webhooks, data flows). Ensure platform compliance and contribute to build‑vs‑partner decisions by articulating trade‑offs.
• New Partner Development: Systematically identify, qualify, and prioritize new processor and ecosystem partnerships (e.g., payment methods, data and AI services). Lead the full deal lifecycle, including solution planning, negotiation, contract execution, and strategic launch.
• Matr…