F & B Operations Manager

Grow Your Career with Flynn Hospitality

At Flynn Hospitality, we’re not just in the hotel business — we’re in the people business. Our mission? To become the premier hotel franchise operator in the world.

But to us, being “Premier” isn’t just a title. It’s a commitment to excellence in everything we do — from creating memorable guest experiences to fostering a workplace where our people thrive.

We’re hiring a Food & Beverage Operations Manager to join our team at Hilton Garden Inn, Allen. If you’re passionate about hospitality, driven by results, and ready to lead with purpose — we want to meet you.

The Food & Beverage Operations Manager is responsible for the overall leadership and execution of all food and beverage operations at the Hilton Garden Inn Allen, with primary oversight of banquet operations, culinary execution, and service delivery. This role provides direct leadership to the Chef and all Food & Beverage team members, ensuring exceptional guest experiences, operational excellence, and strong financial performance.

This position partners closely with hotel leadership to drive banquet success, elevate service standards, and align food and beverage operations with Hilton brand expectations and company goals.

• As a hands on position, you will be actively involved in daily operations of both banquet and restaurant operations.
• Provide direct leadership to the chef, banquet team, and all F&B associates.
• Recruit, train, coach, and develop a high-performing food and beverage team.
• Establish clear expectations, conduct performance reviews, and address performance issues as needed.
• Foster a positive, accountable, and service-driven culture.

• Oversee all banquet and event operations, including planning, execution, and post-event follow-up.
• Collaborate with Sales and Events teams to ensure seamless execution of meetings, weddings, and special events.
• Ensure banquet setups, service standards, and timelines meet or exceed guest expectations.
• Monitor staffing levels to align with event volume and service needs.

• Oversee daily restaurant, bar, and banquet operations.
• Ensure consistent delivery of high-quality food, beverage, and service standards.
• Maintain compliance with Hilton brand standards, health regulations, and safety requirements.
• Partner with culinary leadership to support menu development, quality control, and cost management.

• Manage food and beverage labor, food cost, and operating expenses to meet budgeted goals.
• Review P&L performance and implement corrective action plans as needed.
• Oversee inventory controls, ordering, and vendor relationships.
• Ensure accurate forecasting and cost controls across all F&B outlets.

• Actively engage with guests to ensure satisfaction and resolve concerns promptly.
• Monitor guest feedback and implement service improvements.
• Ensure cleanliness, organization, and presentation standards are consistently met.

• Ensure compliance with all local, state, and federal regulations.
• Maintain food safety, sanitation, and alcohol service certifications.
• Enforce company policies and procedures consistently.

• Minimum 3–5 years of progressive Food & Beverage leadership experience
  , preferably in a hotel environment.
• Strong experience overseeing banquet and event operations
  .
• Proven ability to lead culinary and service teams.
• Financial acumen with experience managing budgets, labor, and food costs.
• Excellent communication, organization, and leadership skills.
• Knowledge of Hilton brand standards preferred.
• Serv Safe and alcohol service certifications required or ability to obtain.

• Ability to stand and walk for extended periods.
• Ability to lift up to 25–50 lbs as needed.
• Flexible schedule including evenings, weekends, and holidays based on business needs.

We believe great work deserves great rewards. Our benefits are designed to support your career, health, and life outside the hotel:

• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off and holidays
• Cell phone reimbursement (if applicable)
• Supportive culture + career growth opportunities

At Flynn Hospitality, we’re committed to your success. Join a company where your work is valued, your voice is heard, and your growth is a priority.

Flynn Hospitality is an Equal Opportunity Employer. We’re committed to building a workplace where everyone feels welcome, respected, and empowered to succeed. We do not discriminate on the basis of race, gender, age, religion, disability, sexual orientation, veteran status, or any protected characteristic. We encourage individuals of all backgrounds to apply.