Recreation Assistant - JFRC

HIRING RANGE: $15.44 - $18.92 HOURLY (FULL SALARY RANGE: $15.44 - $22.40 HOURLY)

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced".

• People First – Giving priority to others
• Respect – Treating others with courtesy and dignity
• Integrity – Serving with honesty, trust and hard work
• Deliver – Following through on commitments while exceeding expectations
• Excel – Creating an innovative and improving work environment

The purpose of this position is to facilitate the provision of recreational activities for City of Allen and surrounding area residents. This is accomplished by providing numerous forms of customer service at the Joe Farmer Recreation Center. Other duties may include registering citizens for classes, activities, processing POS transactions, registering citizens for membership, assisting in opening and closing duties, maintaining the facility, providing various administrative services and interfacing with other City employees and citizens.

This position does not provide direction to other employees.

• Responsible for setting up and breaking down activity rooms for weekly events which includes setting up and moving tables, lifting chairs from stacks and moving chairs throughout the room.
• Provides customer service by greeting members, answering and directing phone calls/emails, providing facility information, including class schedules, hours of operation and policies, distributing equipment, supervising member activities inside facility and on outings and by answering member questions and concerns.
• Registers citizens for classes, activities by operating membership software, entering data, taking payments, filing records and providing members with pertinent information regarding the facility and registration.
• Processes POS transactions by operating ACTIVE Software, entering and recording sales transactions and taking payments.
• Registers citizens for membership by operating ACTIVE software, ensuring necessary paperwork is completed and filed, entering information into computer system and accepting payments.
• Assists in opening and closing facilities duties, accounting for cash levels and printing reports for reconciliation of check/cash levels and record of daily transactions.
• Maintains facility, interior and exterior, by assisting in light cleaning, reporting complaints and problems, making calls for repair, handling customer complaints where appropriate, identifying current risk and forecasting potential problems.
• Provides various administrative services by ensuring safety in facility, enforcing facility rules, monitoring the weight room, assisting with development of brochures, signs and other marketing tools, maintaining adequate levels of supplies and marketing tools, completing daily count sheets, assisting with special events and providing clerical based services.

Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

• High School diploma or equivalent with no prior relevant work experience.

Other combinations of education and experience may be considered.

• Valid Texas Class C Drivers License.
• First Aid/CPR Certification or ability to obtain within ninety (90) days of employment.

• Ability to work Thursday 5pm-9pm and 1 weekend a month (Friday, 5pm-8pm, Saturday 10am-6pm, Sunday 1pm-6pm)

The employer has the flexibility to adjust an employee's working hours as needed and at their discretion.

• Khaki, black, or navy pants, COA shirt. Fridays and weekends, jeans…