Print Support Technician

Our client, a leader in providing innovative technology solutions, is seeking a dedicated Print Support Technician to join their dynamic team. As a Print Support Technician, you will be an essential part of the IT support department, supporting operational excellence and customer satisfaction. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully within the organization.

Print Support Technician

Allen Park, MI

$23/Hr

• Monitor systems to detect performance issues and resolve technical problems on assigned hardware and software platforms using established protocols.
• Conduct routine installations, configurations, and assemble and integrate systems/products following standard procedures.
• Respond promptly to service, product, technical, and customer inquiries to ensure high levels of customer satisfaction.
• Execute scripted change management activities while adhering to incident, change, and problem management processes.
• Manage consumable inventory, replace toner/consumables/paper, and assist end users with device functionality.

• High School Diploma, GED, or equivalent work experience.
• Typically 2-5 years of related experience in maintenance, quality, or a similar field.
• Ability to troubleshoot hardware and software issues effectively.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.

• Opportunity to work with a leading organization in the technology sector.
• Engage in meaningful work that supports operational excellence.
• Collaborate with a diverse and inclusive team environment.
• Gain valuable experience in technical support and systems management.
• Be part of a company committed to professional growth and development.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!