Executive Assistant

Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The Executive Assistant (EA) is a highly trusted and indispensable strategic support professional for the Global Executive Director of Global Service Engineering & Operations (SE&O). This role is uniquely designed to maximize the executive’s personal effectiveness, optimize their time management, and amplify their leadership impact across Ford’s global enterprise and the broader automotive service industry.

The EA will achieve this by expertly managing the intricate integration of professional and personal commitments, ensuring seamless operational rhythm, strategic communication, and flawless logistical execution. This will enable the executive to drive SE&O’s transformation focused on maximizing customer uptime and delivering service excellence.

What You’ll Do…

Strategic Time & Calendar Optimization (Integrated Perspective):

• Proactively manage and optimize a complex calendar, strategically prioritizing engagements based on SE&O’s critical objectives and the integrated professional and personal commitments.
• Anticipate and resolve potential conflicts by maintaining a comprehensive “whole picture” view, ensuring optimal allocation of the executive’s time and energy.
• Coordinate and schedule high-level internal and external meetings, including preparing agendas, pre-reads, and ensuring timely follow-ups crucial for SE&O’s global alignment.

Travel & Logistics Management:

• Arrange and manage all domestic and international travel, including detailed itineraries, bookings, and expense reporting, with an integrated understanding of the executive’s schedule to ensure seamless execution and minimize disruption.
• Proactively address logistical needs for all engagements, from major industry conferences to internal strategic offsites.

Confidential Communication & Information Flow:

• Act as a trusted filter and manager of incoming communications, prioritizing critical information and drafting executive-level presentations, reports, and correspondence for SE&O’s diverse stakeholders (e.g., Ford Blue, Product Development, dealers).
• Handle highly confidential and sensitive information, encompassing both business and personal matters, with the utmost discretion, professionalism, and integrity.
• Ensure the executive is impeccably prepared for all engagements by compiling comprehensive background information and briefing materials relevant to SE&O’s strategic imperatives.

Operational & Leadership Enablement:

• Organize and maintain critical documents, files, and information systems essential for efficient operation and decision-making within the global SE&O context.
• Support the coordination of leadership team meetings, global offsites, and internal events, fostering a cohesive and high-performing SE&O culture.

• Bachelor’s degree in Business Administration, Communications, or a related field, or a combination of experience and education.
• 5-8 years of progressive experience in a high-level executive support role, directly supporting a senior executive in a demanding, global environment.
• Advanced proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word), collaboration tools, and travel/expense platforms.
• Superior written and verbal communication skills, with a keen eye for detail and the ability to craft executive-level messaging.
• Demonstrated experience and proven capability in managing the complex integration of an executive’s professional and personal commitments, requiring a high degree of trust and discretion.

• Experience with in global operations, engineering, or a technology-focused organization is highly preferred.
• Exceptional organizational, time management, and prioritization skills, with an ability to anticipate needs and proactively manage complex schedules.
  
  Unwavering integrity, discretion, and professionalism in handling highly sensitive and confidential information.
• High degree of proactivity,…